I've stayed at Value Place twice with my fiancé. The rate was about 300 after taxes with a 100 deposit fee. When had checked out, our stay was okay, BUT we never got our deposit fee back. No reasoning or call to say why. We didn't realize they never returned out deposit until we stayed the SECOND TIME!
The second time experience was ridiculous. Same pricing, same deposit fee. He is in the military so when he is gone, there is Nothing to do. The hotel doesn't even have a lounge area, so I seriously stayed in the room all day. They have a lot of "extra fees". Internet, dishware, extra towels etc.
My biggest problem was when we checked out they charged us for DIRTY TOWELS. They give you one towel per person and one wash cloth for your entire stay. Now I had washed them once throughout the week. They had examined them and said they were stained. I had make-up on the towels. Anyone who has a brain knows you wash them, it comes right out. if I had of know they needed to be returned clean, I would have done so. The towels were white, so you know they put a cup of bleach to take out any stains. My fiancé asked them if they are going to reuse the towels! They openly said yes we charge you, clean them then put them for the next family staying.
They also give you a towel as a bathroom mat, that's bound to get dirty. They tell you it goes on the floor as you exit and enter the shower. How cheap!
That's how this place stays in business. Location is shady and if you watch the news, shootings happen 5 mins away.
Don't be fooled by the price at first, take your family somewhere safe, and keep your deposit in your pocket!
- Official Description (provided by the hotel):
- WoodSpring Suites Killeen is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. - Pet-friendly Hotel ... more less
- Reservation Options:
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- Also Known As:
- Value Place Killeen Hotel Killeen