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“Solid Standard Hotel” 4 of 5 bubbles
Review of Hilton Garden Inn Killeen

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Hilton Garden Inn Killeen
Ranked #8 of 33 Hotels in Killeen
Certificate of Excellence
Greenfield, Massachusetts
Level Contributor
324 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
“Solid Standard Hotel”
4 of 5 bubbles Reviewed 24 August 2014

Stayed here for a long weekend while visiting family in the area. I have also stayed here one other time in the past a few years ago. The room was clean and well appointed. Housekeeping does a good job getting your room squared away each day. There is a restaurant with limited hours on the premises and room service available. Check in was a snap, there is plenty of parking, and the rooms are a good value.

The work out area is rather small, just two treadmills and one elliptical. There is also a pool on the property for guest use.

Liked the cookies, lemonade, and coffee set up that was out each day for a quick grab and go refreshment. The location is right off 190 and there are several restaurants within walking distance from the hotel and many that are just a short drive.

Stayed August 2014
Helpful?
Thank Michie1291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 reviews from our community

Traveller rating
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    32
    21
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Peoria
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed 18 August 2014

The smell of curry is overwhelming. Poor bed quality and the bathroom cleanliness is below average. If you are staying there at a government rate with two guests, only one guest gets the breakfast. I suppose if you are staying two days, you could swap out which person gets to eat. If it is that expensive to make breakfast, maybe they should consider making a smaller menu. Despite the issues, the hotel staff is extremely friendly and helpful.

  • Stayed August 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brandon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIKilleen, General Manager at Hilton Garden Inn Killeen, responded to this review, 20 August 2014
Brandon,

Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying with us in the future.

Kind Regards,
Cheryl Shibuya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poteet TX
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 7 August 2014

when we arrived early the host was so helpful, gave us the keys early, was great we had a long drive, the room was very clean, I am a stickler on cleanness, nice beds, my grandson and I enjoyed the hot tub and pool very clean around it also. I would recommend this hotel to anyone that wants cleanliness.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank REALTOR100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

I stayed here for 2 weeks for work and when I heard I was staying at a Hilton I was kind of excited. However, it wasn't as nice as I expected it be. The location was good, close to restaurants and some bars, easy access to the main highway. The room was pretty good and the bed was very comfortable with memory foam mattress. The internet was terribly slow and never improved. The gym was tiny. Breakfast was a buffet with eggs, bacon, sausage, biscuits, and potatoes. Also had some fruit and yogurt and pastries. It was pretty average. The staff was very nice and helpful. It just didn't feel like Hilton. Maybe my expectations were too high because I have stayed at a Hilton resort.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jake R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

Top notch. This is our second extended stay here and any more trips we will also stay here. Heather made our stay the best. The Housekeeping service was impeccable. Prices were reasonable, and we are not a 6 digit income family. Well worth the money spent. Only thing I would think they should offer is a Free Continental breakfast.

Stayed August 2014, travelled with family
Helpful?
1 Thank kspapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tolland, United States
1 review
4 of 5 bubbles Reviewed 5 August 2014

the cleaniness of the room and comfort of the bed made for a comfortable stay. Cleaning/maid service paid close attention to what i used and did not use and accomidated my needs accordingly. I felt welcomed and catered to.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tania R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 29 July 2014

The entire property was immaculate, the guest rooms were a decent size and the staff was helpful and accommodating. This property will be my first choice if I ever return to Killeen. If you're looking for a nice hotel at an affordable rate, select the Hilton Garden Inn.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 191nicoleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Killeen

Property: Hilton Garden Inn Killeen
Address: 2704 O W Curry Dr, Killeen, TX 76542-2600
Phone Number:
Region: United States > Texas > Killeen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Killeen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Killeen 3*
Number of rooms: 102
Official Description (provided by the hotel):
Ideally located in the heart of Killeen, off Highway 190, the Hilton Garden Inn Killeen hotel offers year-round entertainment only a short distance away. Walk to Restaurant Row or explore the fascinating antique stores in the beautiful town of Salado. Killeen Conference Center, Killeen Mall and Fort Hood are also within just a few miles from the hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Killeen Hotel Killeen

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