I have stayed at this hotel several times while in town for business and have been satisfied, not overwhelmingly pleased, but satisfied with my stays. The place is a bit older than some of the other hotels in town, but kept clean and neat. I was always willing to come back.... until now.
I decided to place some of my belongings (workout clothes and jewelry) in the chest of drawers since I would be staying for 4 nights. I do not regularly place my things in the drawers when I stay and I ended up forgetting to clear the drawers when packing up to leave. After checking out at 7:45 am, I didn't realize I forgot these belongings until about 6 pm after I had already driven back to Houston. When I called the front desk to tell them about my left items and to ask if they were set aside, I was told that nothing had been recovered from the room and to speak to the manager the next day.
The next morning, the manager was less than helpful. All she said (repeatedly) was "we didn't find your items" and "nobody here took your items". So how do inanimate objects go from being in a drawer to completely disappearing when nobody has access to the room but hotel staff?
Ultimately, it was my mistake for accidentally leaving my things, but I think management was less than helpful in the process. Someone in that hotel is taking other peoples' belongings...... and the manager is obviously not interested in finding out who that is. So watch over your things if you stay here, or just stay at another place altogether.
- Official Description (provided by the hotel):
- The Comfort Inn Kingsville is located right off Hwy 77 and offers a free hot breakfast every day along with free high speed internet, a sparkling outdoor pool and service you will remember with a smile. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Priceline, Expedia, Choice Hotels, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Comfort Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Kingsville
- Kingsville Comfort Inn