I was with a guest that stayed at this place and it was not what I expected for a choice hotel.
The room was clean but the lobby was dark and HOT, very uncomfortable, the hallways were warm also, the only relief we got was the ac in our room.
The "manager" was quite rude and didnt seem to have a clue about customer service. He was young and had an attitude.
Our sleep was great breakfast was being taken care of by the desk staff. I am retired from hotels and I know what requirements are for choice, they have to have their own breakfast attendant not the desk clerk. *Dont know how they get away with that) breakfast was good. But there again it was uncomfortably warm in the lobby and breakfast area. That is horrible to be dressed and fresh for the day and then step into a sauna, before you got outside.
I would have to rethink staying there again, and I plan on telling others about the stay.There are other places to stay and I think I will recommend that we stay elsewhere, especially in the hot summer months. What is it like in the colder times, No heat!!!
And our second night was bad, went back to our room after a long day and no towels and we were told they had no more available. What happened then to the towels that we had in our room? Couldn't they be washed and returned? Seems to me there is a need for new management, the staff is friendly and eager but the management doesnt seem to be. I do plan to call choice hotels corp office and complain.
- Official Description (provided by the hotel):
- The Quality Inn & Suites in La Porte, TX hotel is located near many popular attractions like NASA's Johnson Space Center, Kemah Broadwalk amusement park, Sylvan Beach (La Porte Beach), and the Pasadena Convention Center Guests of this La Porte hotel are invited to enjoy many amenities, including a free HOT breakfast with hot waffles, free local calls, free weekday newspaper and free coffee.Guests will also be able to enjoy our indoor pool and exercise room.All guest rooms offer features like refrigerators, microwaves, 32-inch flat-screen televisions, pillow-top mattresses, coffee makers, curved shower rods, hair dryers, irons, ironing boards, spacious work desks, voice mail, safes and cable/satellite television. Jacuzzi Rooms are available ... more less
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