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Quality Inn & Suites
Ranked #7 of 14 Hotels in La Porte
Reviewed 3 September 2013

The hotel was quiet and very nice. The beds are very comfortable . good service we did not get breakfast but once, had to be at work to early. It was ok . Close to the beach and a lot of restaurants close would stay there again.

  • Stayed: August 2013, travelled on business
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5  Thank traveler-pair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Dear Valued Guest,

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise.

Given they very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

Sumit Gupta
Quality Inn and Suites
Manager
11003 West Fairmont Parkway
La Porte, Texas

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Reviews (95)
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54 - 60 of 95 reviews

Reviewed 19 August 2013 via mobile

We out this weekend to Kemah, and found this hotel to be reasonably priced and close. What we did not know was how close it was to a beach. It was a gem found. The hotel was very clean as well have nice rooms. The service was excellent we always was address in a timely matter and they answered all our questions. The hotel seems to be new.

  • Stayed: September 2012
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4  Thank Karenlin32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Dear Guest,

Thank you for taking the time to review us regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Also its good to hear that you and the family enjoyed La Porte's Sylvan Beach just down the road from us.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Sumit Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2013

I was treated like a king.. The room was great and the desk clerks were wonderful.
The only thing I did not like were the eggs at breakfast.
OK so I made sausage biscuits.
Very nice place to stay.
I recommended this hotel to my customer in Pasadena TX for their customers too.

  • Stayed: August 2013, travelled on business
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4  Thank Angie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Dear Guest,

Thank you for taking the time to review us regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Sumit Gupta
Manager
Quality Inn and Suites - La Porte, Texas
11003 West Fairmont Parkway
La Porte, Texas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2013

My wife and I have stayed at this hotel for 2 years in a row during the Seabrook Lucky Trails Marathon. Staff and facilities are excellent. We were accomodated with a late checkout Sunday afternoon, allowing us time to clean up after the race. They also allowed us access to the breakfast early as we had to leave before the normal serving hours. The pool and hot tub were clean and provided an ideal place to soak the soreness from our joints.
Would highly recommend this facility.

  • Stayed: March 2013, travelled as a couple
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3  Thank Hudon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Dear Valued Guest,

Thank you so very much for the feedback! I appreciate you taking the time to give us your thoughts. It is wonderful to hear that you enjoyed your stay and that we met your expectations. I hope that means you will visit us again in the future! Glad to hear that you had fun at the Seabrook Lucky Trails event. It was our pleasure to serve you and we would love to do so again!

Happy Travels!

From,

Sumit Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas

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Reviewed 22 July 2013

Close to a few local attractions and easy to find off the highway. When we arrived a couple hours after checking, we went our room and it was still being cleaned. They upgraded us to a different room which was fine. It seemed cleaned an had your average hotel facilities. Had to wait a few mins to check out in the morning, but no big deal.

  • Stayed: July 2013, travelled with friends
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2  Thank jpka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Dear Valued Guest,

Thank you for taking the time to fill out our online survey with such positive feedback! I hope that the Galveston Trip was fun and relaxing. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in La Porte, Texas

Kind Regards,

Sumit Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2013

this is a nice, fairly new hotel. The clerk on duty at out 8 pm check in was very polite, helpful and efficient. He asked what outplays were, offered suggestions of things to do, etc., very pleasant young man. The room was in good shape, beds clean and comfy, bathroom clean and well stocked. The only room problem was a burned out light bulb...no worries. Breakfast was the normal free hotel fare. Not a bad stay at all.

  • Stayed: July 2013, travelled with family
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Thank Zane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Dear Valued Guest,

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind regards,

Sumit Gupta
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte. Texas 77571

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2013

This Quality Inn & Suites is fairly new. Room was nice, with refrigerator, safe, and large flat screen tv. Warning, if you want nice bathtub that is in the corner of the bedroom, you have to ask for it. Great service and very friendly. We were in room 223. The bed was comfortable for my wife, but uncomfortable to me. I weigh 259 and she is less than half that, if that helps.

  • Stayed: July 2013, travelled as a couple
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Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samtxa55, Manager at Quality Inn & Suites, responded to this reviewResponded 16 September 2015

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Sam Gupta
Manager
Quality Inn and Suites
11003 West Fairmont Parkway
La Porte, Texas 77571

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 11003 W Fairmont Pkwy, La Porte, TX 77571-6001
Phone Number:
Region: United States > Texas > Texas Gulf Coast > La Porte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in La Porte
Price Range: £61 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Quality Inn & Suites in La Porte, TX hotel is located near many popular attractions like NASA's Johnson Space Center, Kemah Broadwalk amusement park, Sylvan Beach (La Porte Beach), and the Pasadena Convention Center Guests of this La Porte hotel are invited to enjoy many amenities, including a free HOT breakfast with hot waffles, free local calls, free weekday newspaper and free coffee.Guests will also be able to enjoy our indoor pool and exercise room.All guest rooms offer features like refrigerators, microwaves, 32-inch flat-screen televisions, pillow-top mattresses, coffee makers, curved shower rods, hair dryers, irons, ironing boards, spacious work desks, voice mail, safes and cable/satellite television. Jacuzzi Rooms are available ... more   less 
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