Although I am usually very good about reading and paying attention to reviews, my husband and I had visited Lago Vista several years ago with a bonus week and thought we were returning to the same resort. We trade with TP now and must have been with RCI when we traded before. The previous resort was very nice--this one was not. First, the positive: the staff was very nice and the grounds seemed to be well-maintained. The unit was reasonably clean. The negative: when we arrived there was trash outside our door--it was removed after we called; the master suite had only a very soft double bed-not comfortable for 2 adults--we called and were told all units had double beds (not what one of the reviews says); there was no shower in the master bath--not ahuge problem for the 2 of us but it would have been had we had children or friends to share the 1 shower with; the jacuzzi in the master bath is old and not comfortable; the decor was extremely dated--cerca 1960?; the drape across the sliding glass door fell (along with the hardware) when the drape was moved; lamp shades were ragged; the kitchen was badly equipped-we had to make a trip to Walmart to be able to cook breakfast; the thermostat control was 'sticky' and required some patience; the heating unit did not heat the rooms evenly; there were signs warning you not to take off make-up with their towels--that you would be charged if you did so and stained them; the woodwork and cabinets were scuffed; the countertop in the kitchen had been cut many times and was very rough; there was no WiFi coverage in the units, only in the main office-our unit was right behind the main office and we did not have coverage so I can't imagine that other units did.
We stayed 4 of our 7 nights--only because we had made plans in the area and did not want to take time to find (and pay for) another place. I see now from the reviews that checking out early is a common pattern.
This resort apparently is very old and has not been well-maintained. It seriously needs up-dating--and has for decades. It is not even close to being what you expect from a timeshare exchange.
Oh--one more thing--bad reviews are apparently the norm, in the manager's letter in the information book in the unit he requests when you rate the resort that you "bear in mind that our resort is owned by individual timeshare owners such as yourself. Your comments and ratings to RCI and II directly affect their individual abilities to exchange to other vacation destinations. Please be fair and keep that in mind when ranking The Shores."
I have been fair--this is the worst resort we have ever visited.
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- Also Known As:
- The Shores At Lake Travis Hotel Lago Vista
- Shores Lake Travis
- The Shores At Lake Travis Lago Vista, Texas