I requested a non-smoking room, which it apparently my room was. The 2nd floor however was majority smoking rooms, so you could still smell the smoke in our room. The hotel was too full to be able to be moved to the first floor, so the gentleman at the front desk, Curt, told me we would receive a discount. When i went to check out in the morning, the lady at the front desk said there was no note about a discount. She said she would speak to her manager and would call the that day. It has been 21 hours and I still have not received a phone call. As a travel agent that works in marketing, this was a poor customer experience and I would not recommend this hotel to others staying in the Fort Worth area.
- Official Description (provided by the hotel):
- The Best Western Lake Worth Inn & Suites is conveniently located with easy access to key area attractions and businesses including the Texas Motor Speedway, the Fort Worth Zoo, Lockheed Martin and NAS JRB Fort Worth. Hotel guests will appreciate the variety of nearby museums and restaurants. The hotel also offers a deluxe complimentary continental breakfast, outdoor pool and exercise facility. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Lake Worth
- Lake Worth Best Western