This property is simply perfect. The reasonable rates belie the spacious accommodations, personable staff, convenient location, expansive food offerings, and other amenities. Where to begin…
Entering the city is a simple process, but some of the winding streets can be confusing to an out-of-towner. This hotel was very easy to find and is located across from a large mall. It is a few hundred yards off and in sight of the major highway, and similarly visible on the other side of I-35 were several grocery, liquor, clothing, and dining establishments to meet any travel need or address any impromptu issues.
The parking lot is exceptionally illuminated providing a good sense of security. The lobby is small, but opens to the central atrium. This design provides walkways that overlook the six floors and is topped with a glass pyramid. The rooms are like small apartments, even having large windows abutting the room doors so that you can see who is passing along the unenclosed corridor.
Leslie was on duty most of the weekend, and despite the length of time spent working she was persistently cheerful. She is young, but made eye contact and responded with complete sentences. Check-in was a breeze and despite the front desk staff engaging guests with polite inquiries and helpful information, there was never a line, showing a brisk professionalism not as common these days.
The room had two large flat screen HDTVs: one in the first room and one in the bedroom. There was a bar with sink and glasses in between the bedroom and living area, facing the bathroom. At the dining table with seating for four a note from Melinda, a manager at the property, welcoming us to the hotel was a nice touch. It is rarer to have hotel staff treat you as more than an assembly line product to be quickly moved in and out less the hotel charges, so it is a pleasant experience to have these touches. This friendly note was one more of the signs of the attention to detail and care demonstrated by this property’s staff.
The staff at the first floor restaurant were cordial and attentive. The complimentary breakfast provided broad assortment of food and beverages, and seemed very fresh. The fruit was sweet and ripe, unlike the dry, poorly selected slices found at many hotel breakfast buffets. There was an omelet station which provided a delicious customization with ham, bacon, various vegetables, and cheeses. The coffee was some premium roast uncommonly found at hotels which prefer watery blends. The juices tasted fresh squeezed, and the pastries were soft and warm. I did not attend their complimentary happy hour, but I can only imagine it is great given the breakfast quality.
My photographs are attached, but overall this was a positive experience far above the expectations associated with the inexpensive rates.
- Official Description (provided by the hotel):
- Centrally located adjacent to Mall del Norte only 3 miles from Laredo International Airport, the Embassy Suites Laredo hotel is a short drive from historic downtown Laredo and the Mexican border. Enjoy the comforts of home and excellent Embassy Suites service at our hotel in Laredo, TX. Get some work done in your suite with WiFi access and appreciate plenty of room for business or to spend time with the family. Our two-room suites are designed with a private bedroom and a separate seating area with a sofa bed. Use the wet bar kitchen with a microwave and refrigerator to make a favorite snack while watching a movie on one of two flat-screen TVs. ... more less
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- Also Known As:
- Embassy Suites Laredo Hotel Laredo
- Laredo Embassy Suites