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Comfort Suites Lewisville
Ranked #15 of 23 Hotels in Lewisville
Reviewed 22 May 2014

Stayed at this Comfort Suites for business. Front desk staff was extremely friendly and very helpful. Room was clean, bathroom seemed a little outdated, tile was in need of repair but nothing too crazy. Would definitely stay here again because the location is outstanding for my needs.

  • Stayed: May 2014, travelled on business
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Thank greg t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 - 69 of 101 reviews

Reviewed 19 May 2014

This hotel is in one of those areas where there are probably 6 chain hotels within a few yards of each other. From the outside the hotel looks like one of the older ones but inside everything is bright and well maintained. The room was spacious, well appointed, clean and everything you would expect in a hotel of this chain including a comfortable bed. The staff were helpful and the breakfast is good with hot items as well as the usual
I regularly stay in this location the night before a flight the following day. If you have time on your hands waiting for a flight the hotel is adjacent to the Mall , has good restaurants and bars within 5 minutes walking distance ( you don`t need the car) and is only15 minutes away from the airport.

  • Stayed: May 2014, travelled solo
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Thank UKtourist053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014 via mobile

The housekeeper came for two days in a row, cleaned the bathroom only and left, leaving our bed untouched. When we asked for an explanation, the receptionist first said that they MAY have not made up the bed because there was a personal items on it (yes, there was, a pj) really?!?!? And then said that the "do not disturb" sign was on the door (not true, but anyway it doesn't explain why the housekeeper came in and cleaned the bathroom) they told us that they would take care of the situation, but nobody showed up.

Stayed: April 2014, travelled on business
Thank Samuela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Comfort Suites Lewisville, responded to this reviewResponded 28 April 2014

Dear Samuela P,
Thank you for taking the time to leave us your feedback. Please accept my apologies for your less than perfect stay at the Comfort Suites Vista Ridge Mall Lewisville. It is our policy that if any personal belongings are on the bed that we cannot change it. This is to make sure no belongings are misplaced. I'm very sorry for the inconvenience that this caused you and also that no one properly explained the policy. I will be sure to address that with my front desk. I hope that you will allow us another opportunity to earn back your business on your next trip to the area.

Sincerely,
Carla L.
General Manager

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Reviewed 16 April 2014

This hotel is a pretty good bang for your buck. However, if you stay here make sure you are not on the first floor, as there are no locks on the sliding windows! When I asked the front desk about it, they were not too concerned. I was told the parking lot was patrolled often. Seriously?

Room Tip: Do not stay on the first floor . Our room had no locks on the windows!
See more room tips
  • Stayed: April 2014, travelled with family
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Thank Christi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Comfort Suites Lewisville, responded to this reviewResponded 18 April 2014

Dear Christi C,
Thank you for taking the time to provide us with your feedback. I'm glad to hear that you enjoyed your stay with the Comfort Suites Lewisville. Please be assured that our windows do have a security latch, which keeps them from being opened from the outside when they are closed. Guest safety is a top priority for us, and I apologize if this was not fully explained to you. Please allow us to host you again on your next trip to Lewisville.

Sincerely,
Carla L.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014 via mobile

Stayed here for a volleyball tournament in Carrollton and could not have been more pleased. The hotel staff was wonderful. Everybody at the front desk was helpful and so pleasant. They had free coffee in the lobby and fresh jar of citrus water which just added a welcome feeling to the place. Our room was the typical Comfort Suites quality but we were very impressed with how clean everything was. There was an indoor pool area that was small but very nice and well maintained. The free breakfast was good. Several choices including a waffle maker, scrambled eggs, sausage as well as the typical cereals and pastries. The location is perfect for shopping since you are across a small parking lot from Macys and the Vista Ridge Mall. Several eating places from fast food to nice restaurants are within a mile. Overall it was a great place for our family to spend the weekend.

Stayed: March 2014
Thank eagleye33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

My husband and I recently stayed at Comfort Suites, 755A Vista Ridge Mall, Dr., Lewisville, TX 75067 (972-315-6464) and were very pleased.

Here are some of the positive things about the hotel: well-priced, lovely lobby, friendly staffers, ice water in the lobby, fireplace, sliding doors, luggage carts, free newspapers, full breakfast with waffles/eggs/ sausage/cereal/juices/various coffees, clean, attractive bedspread/comforters/pillows, queen-size bed with pull-out queen sleeper, big cabinet for hanging clothes, HDTV, plenty of plug-ins, lots of towels in bathroom, nice shower with well-placed handicap bars, large mirror, microwave/refrigerator/coffee bar, alarm clock, computer desk.

The only problem with this hotel is the location. Because of a city ordinance, Comfort Suites (and the other two surrounding hotels) cannot place a large sign to mark the street turn-in. Suggestion: Watch for the Holiday Express and turn into the Comfort Suites turn-in directly across the street.

We have stayed in this Comfort Suites a number of times and would not think about staying anywhere else when in this area of the Metroplex.

  • Stayed: December 2013, travelled with family
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Thank DonnaGarner222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2013

Stayed here during a weather event in North Texas, the place was very full and the lot was really covered in ice and sleet.
The staff was very friendly and helpful. Answered questions and got people checked in rapidly.
The beds were comfortable and large. The room was clean along with the towels and sheets.
Looks like the TV was brand new, but I didn't turn it on.
On the down side, the internet was very poor. Lost connection quite often and was so slow that any type of file transfer would time out several times. About the only thing that was reliable was very simple browsing.
The bathroom could use a once-over, the wallpaper was peeling on the edges and the shower head threw water all over the wall from the swivel joint on the back. The tub is narrow and small.
Slept through the provided breakfast, so I can't comment on that.

  • Stayed: December 2013, travelled solo
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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Lewisville

Address: 755 E Vista Ridge Mall Dr Ste A, Lewisville, TX 75067-8385
Phone Number:
Region: United States > Texas > Lewisville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 23 Hotels in Lewisville
Price Range: £65 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Lewisville 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Lewisville Comfort Suites® Vista Ridge Mall is conveniently located near the intersection of Interstate 35 and Tollway 121, directly adjacent to the Vista Ridge Mall. The hotel is within walking distance of the Lewisville Convention Center. The Dallas/Fort Worth International Airport is seven miles south of this Lewisville, TX hotel. Grapevine Mills mall, Pizza Hut Park, and Texas Motor Speedway are about 15 minutes away. A dozen restaurants are located within walking distance. ... more   less 
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Also Known As:
Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville

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