We were checked in by a new trainee named Gerard.
He kept staring at his check in screen and took a long time to do his job.
He assigned us room 114, unfortunately the lady already assigned this room objected when we tried to enter her room.
Our second room was 211. It has worn out carpet, and a troublesome bathroom. The tile floor needs resetting. All the tiles are lose and they keep filling in new grout. Because the tiles are not set the grout breaks off and covers the floor. The wallpaper in the shower area is peeling, and the shower compartment is cracked.
On the first day here housekeeping completely ignored making up our room. Both housekeepers were on the floor and we spoke to them as we left.
There's a decent 34" HD TV with good reception. The bed is soft but comfy. The towels are below average, but the wash cloths are better than average. They provide the minimum shampoo, conditioner and lotion.
The Internet is a corporate required troublesome IP with a very tedious procedure to install.
The breakfast is average with eggs and sausage. There's a nice assortment of Greek yogurt.
They have all day coffee and hot water.
There's no fitness center here. The pool is very small and shallow. The hot tub is passable.
This place needs better management and lots of fixing up.
- Official Description (provided by the hotel):
- The Lewisville Comfort Suites® Vista Ridge Mall is conveniently located near the intersection of Interstate 35 and Tollway 121, directly adjacent to the Vista Ridge Mall. The hotel is within walking distance of the Lewisville Convention Center. The Dallas/Fort Worth International Airport is seven miles south of this Lewisville, TX hotel. Grapevine Mills mall, Pizza Hut Park, and Texas Motor Speedway are about 15 minutes away. A dozen restaurants are located within walking distance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Priceline, Choice Hotels, Expedia, Hotels.com, Ebookers, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Comfort Suites Lewisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lewisville Comfort Suites Vista Ridge Mall Hotel Lewisville