We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Helpful”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Country Inn & Suites By Carlson, Lewisville
Ranked #6 of 23 Hotels in Lewisville
Certificate of Excellence
Pineville, Louisiana
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very Helpful”
Reviewed 29 November 2013

On Thanksgiving while visiting family in The Colony, Texas wife and I decided not to put any of the grandchildren out of their beds so we went to Country Inn & Suites in Lewisville, TX. The desk clerk was very apologetic and said they were booked up.
Later that evening my wife got online and found that they must have had a cancellation and we booked a room. When we arrived the desk clerk was very friendly and helpful. We registered and went to our room. We were very surprised to find that we were in fact provided a 2-room suite for the same price as a regular room.
We went down to voice our approval and have a cup of coffee and get a fresh baked cookie which they keep in the lobby for the guest. He asked if everything was okay and we told him we were very happy with what we were provided.
Next morning we went down and had scrambled eggs, sausage, biscuit and gravy, orange juice and coffee. There was also assorted fruits and pastries available along with waffles. What an awesome stay and experience.
Very restful sleep, very quiet and bed was extremely comfortable. Has not been our first stay at Country Inn & Suites, nor our first visit to this particular hotel nor will it be our last. The friendliness and the amenities that are provided make this an awesome stay for the dollar!

Room Tip: Make advance reservations to insure you get not only a room at these busy and popular place to stay...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

226 reviews from our community

Traveller rating
    113
    52
    32
    14
    15
See reviews for
92
27
19
57
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
210 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 4 November 2013

Hi this hotel was a comfortable place to stay. They also provided a breakfast buffet.
The breakfast was ok, I have had better. Not a very good selection. I probably would try another hotel next time. Nothing spectacular sticks out, but it does the job.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROSEAUSTIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Country Inn & Suites By Carlson, Lewisville, responded to this review, 6 November 2013
Dear ROSEAUSTIN,
Thank you for taking the time to leave us a review. Please accept my apologies that our complimentary breakfast did not exceed your expectations. We are grateful for your feedback, and will use it to better our services. Please allow us another opportunity to impress you the next time you stay in Lewisville.

Sincerely,
Natalie M.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waco, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

We stayed at this hotel Saturday 10-12-13. After checking in 1 hour late we were told that no rooms were ready. We came back 2 hours later and went to our room. They had taken the "smoking" room signs off and changed it to "no smoking." They windows were open and the drapes were blowing in the wind. The housekeeper shamefully told us that said they were trying to "air it out." and that they would come set off a "deodorizer bomb" if wanted to leave for a while. Both the night manager and the morning manager told us that they were very busy and "That's as good as it gets here" This is a one star hotel a best.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Country Inn & Suites By Carlson, Lewisville, responded to this review, 16 October 2013
Dear Ray L,
Thank you for your feedback about our hotel. I am so sorry to hear that you had a less than satisfactory experience with us, and I apologize we were not able to meet all of your needs. I would really like to discuss your stay further, and would appreciate it if you could contact me at your earliest convenience. I hope that you will give us another opportunity to show you the level of service of which we are capable.

Sincerely,
Natalie M.
General Manager
972-315-6565
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 September 2013

I love this hotel, and I will be coming back! The service was outstanding! I've never felt more welcomed or treated so nicely by hotel staff, but especially a young gentleman named Chris, whose service really pushed this hotel over the top on my list of favorites. Thanks Country Inn amd Suites by Carlson, Lewisville, and a special thanks to Chris for making our stay memorable!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raven1185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amarillo, Texas
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 September 2013

Extremely polite staff, clean rooms, quiet. They even have cookies in the lobby. We didn't get to try the breakfast unfortunately. Maybe next time! Good location also - plenty of restaurants around. There is a mall close. They have a nice fitness center/pool area. LAFitness is right across the road if you need more than what the hotel's fitness offers.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rspence1270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Fernando, CA
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 September 2013

Walking in you have the feeling of coming home. The lobby has a central staircase that leads to the second floor and a dining area off to the right. Coffee is available 24/7 and the desk staff go out of their way to assist with meeting your needs. An indoor pool and jacuzzi add to the comfort as well as a small gym. Restaurants galore (many within walking distance) , a Wal-Mart and Costo are a plus. Our room was clean and the mini-fridge and microwave came in handy after a trip to Wal-Mart. Would definitely come back.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veloris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 July 2013

This hotel is close to everything restaurants, shopping, movie theaters etc. it's a very clean hotel with a friendly staff, I only stayed one night the bed was very comfortable and the air conditioning worked great considering it was 100 + degrees outside. Definitely would stay here again, great breakfast as well.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasGal74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lewisville hotels
1.5 mi away
Best Western Plus Lewisville/Coppell
0.0 mi away
Comfort Suites Lewisville
Comfort Suites Lewisville
#15 of 23 in Lewisville
98 reviews
0.2 mi away
Hampton Inn & Suites Dallas / Lewisville - Vista Ridge Mall
Show Prices
Show Prices
Show Prices
0.2 mi away
SpringHill Suites Dallas Lewisville
0.2 mi away
Fairfield Inn & Suites Dallas Lewisville
0.1 mi away
Holiday Inn Express Hotel & Suites Dallas Lewisville
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Lewisville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Lewisville

Property: Country Inn & Suites By Carlson, Lewisville
Address: 755 E Vista Ridge Mall Dr Ste B, Lewisville, TX 75067
Region: United States > Texas > Lewisville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Lewisville
#4 Business Hotel in Lewisville
#6 Family Hotel in Lewisville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Lewisville 3*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson Lewisville, TX hotel. Our hotel is located just off I-35E, only a short drive from DFW Airport and easy commute to downtown Dallas attractions and events. In addition, we feature a free breakfast, high-speed wireless Internet, 24 hour fitness facility and an indoor pool. We are a pet friendly Lewisville hotel ($25 fee applies). The Country Inn & Suites offers guests a convenient location, great amenities and top-notch service. Call today to make your reservation at the Country Inn & Suites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Travel Republic (UK), Booking.com, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., getaroom.com and Cancelon so you can book your Country Inn & Suites By Carlson, Lewisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Lewisville Hotel Lewisville
Country Inn And Suites By Carlson, Lewisville
Country Inn Lewisville
Lewisville Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing