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“Was good enough to book again for the return trip”

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Comfort Inn & Suites
Ranked #16 of 34 Hotels in Longview
Certificate of Excellence
Reviewed 10 March 2014

Excellent compared to other hotels in this class and in the area. Easy access to/from the interstate. I was a bit worried about the noise from the highway, but I didn't notice anything after turning the room's climate control unit on low. The breakfast selection is a bit limited relative to some other places, but the quality more than made up for the lack of quantity. The staff was very friendly and made a great recommendation for a mexican restaurant for dinner. I would definitely stay here again.

  • Stayed: March 2014, travelled on business
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Thank GfromOxfordMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 11 March 2014

Mr. Greg, it was nice seeing you here again so soon after first meeting you and learning to pronounce your last name. We really appreciate your choosing our hotel for your visits to Longview. Sharing your opinion about our service and location is even more impressive. Thank you for letting the folks at TripAdvisor know what you thought about your visit here. We are very glad you felt like sharing your experience and impressions on the web considering today’s Internet society. Thanks again for selecting the Best Western Regency Inn for your trip.

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Reviews (162)
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126 - 132 of 162 reviews

Reviewed 7 March 2014

Excellent hotel close to convention center. The hotel was comfortable, clean, and very well equipped. Ask for room 101 if you go. 14 foot ceilings and lots of space. I will definitely stay here again when I am in town on business.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
Thank LivingintheHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 8 March 2014

Well, what nice things to say! Thank you for sharing your experience at the Best Western Regency Inn on TripAdvisor. On top of all the families staying here that lost power in last week’s storm, we hosted several people for the Oil Expo. We are very glad to have been helpful in your lodging needs during the event. Our location works out great for guests coming in on business as well as for sports (at our parks) and shows at the Belcher Center (and other venues). Thanks for selecting the Best Western Regency Inn for your trip. We hope to see you again, soon.

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Reviewed 6 March 2014

Busy nights, hotel was fully booked due to inclement weather, ice storm, power outages. Good thing I had a reservation ahead! The hotel appears to be much newer than it is, which speaks well of the staff and management. Very nicely appointed room and excellent breakfast (real scrambled eggs instead of those flat round things from a microwave) and a very helpful and courteous front desk and staff.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 7 March 2014

Sir George, we really appreciate you sharing your experience at the Best Western Regency Inn with the folks at TripAdvisor. We had a very busy week and really enjoyed visiting with you and hearing your stories from your career over the years. He hope your comments about our hotel will help others to see our commitment to our guests. Hopefully on your next visit to Longview, you will get to see the new bedding we were speaking about. Thanks again for choosing to stay at the Best Western Regency Inn. We look forward to your next visit.

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Reviewed 12 February 2014

The Best Western Regency Inn & Suites in Longview Texas (BWRI) is a very clean and comfortable hotel to visit. If you are looking for a quite and clean location to stay, the BWRI is close to I-20 and very close to the Longview business areas. It has decent well lit parking areas and the grounds are uniformly maintained. The hotel rooms offer plenty of room and the bed is very comfortable. The hotel also offers daily breakfast which is par for your typical hotel variety with a normal selection of assorted breakfast items. There is a small yet adequate exercise room with various weight and cardio machines available. BWRI has conference facilities available which were very busy during my stay. All-in-all, I rate the BWRI very high and will recommend to anyone.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 16 February 2014

Kevin, thank you for sharing your experience at the Best Western Regency Inn on the TripAdvisor website. Your comments about our hotel will help others to see our commitment to our guests. We appreciate your kind words about our hotel operation and the amenities we offer. Thanks for choosing Best Western for your stay in Longview. We look forward to your next visit.

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Reviewed 1 February 2014

This is a very clean facility. It is my first choice for accommodations when I am in the area. I have never been disappointed with a stay. The staff is friendly and attentive. A great value whether traveling alone or with the family.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Benjamin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 3 February 2014

Benjamin, we all very pleased to be your first lodging choice on your trips to Longview. Such a comment on TripAdvisor helps others to see our commitment to our guests. We appreciate your kind words about our hotel staff and the value we offer. Thanks for choosing Best Western for your stay and sharing your experience on TripAdvisor. We look forward to your next trip to Longview.

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Reviewed 27 January 2014

My partner and I stayed here during a long weekend getaway. The hotel seems to be centrally located and has easy access to I-20. The staff was friendly and polite, and the room was excellent for the price we paid. The free breakfast was pretty small, but the quality was better than most.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Jared S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 29 January 2014

Jared, we were excited to see your comments on TripAdvisor. We really appreciate your kind words about our hotel staff. Your feedback on this site helps us to spread the word about the service we provide and look forward to hosting travelers to the Longview area. Thanks for choosing Best Western for your stay and sharing your experience on TripAdvisor. We hope your next trip to Longview will bring you to stay with us again.

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Reviewed 24 December 2013

I would definitely recommend this Best Western to those of you visiting the Longview Area. The Lobby was exceptionally clean, welcoming, and the Christmas decorations outstanding. The staff at the registration desk were polite, professional and over the top greeters. The room was very clean, spacious, comfortable and nicely decorated. The heating and cooling system worked perfectly. Bathroom was exceptionally clean with clean towels displayed appropriately. The cleaning staff were very polite, questioning if we needed anything. The morning breakfast was very tasty with wide variety of food to choose from. Breakfast area maintained cleaned during use and afterwards. The Hotel's perimeter foliage was clean and well maintained. Pool area very well maintained. All in all, the property is exceptionally outstanding. I would recommend everyone stay there, if visiting Longview or surrounding areas. I give this facility an A-PLUS!

  • Stayed: December 2013, travelled as a couple
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Thank rkientz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave B, General Manager at Comfort Inn & Suites, responded to this reviewResponded 25 December 2013

Mr. K, we sure do appreciate your kind words and solid recommendation for our hotel on the TripAdvisor website. We had several families come through in the last week to visit relatives and friends for the holidays. Our staff was very happy to receive your praise and felt you thoroughly listed the things we do to ensure our Guests’ comfort and safety.
Your feedback on this site is very important to us, so we can get the word out how much we enjoy our jobs, hosting travelers to the Longview area. By listing out so many areas, we could tell you have travelled in the past and care about your surroundings while on the road. We hope your next trip to Longview will bring you to stay with us again. Thank you for choosing our hotel for your stay and mentioning us on TripAdvisor.
Merry Christmas!

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Additional Information about Comfort Inn & Suites

Address: 707 N Access Rd, Longview, TX 75602 (Formerly Comfort Inn & Suites Longview)
Phone Number:
Region: United States > Texas > Longview
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 34 Hotels in Longview
Price Range: £44 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
We are conveniently located between Tyler, Texas and Marshall, Texas. Indulge in fishing, skiing, swimming, camping, or spend the day sightseeing. Begin the day with our complimentary continental breakfast served each morning or you may spend your day relaxing by our pool. Our beautiful rooms and suites provide you with the spaciousness and comfort you deserve while traveling. ... more   less 
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