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“Impressed a Hard to Please Guest”

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Microtel Inn & Suites by Wyndham Longview
Ranked #18 of 34 Hotels in Longview
Reviewed 24 June 2014

One of the guests is an extreme perfectionist when it comes to cleanliness, and has checked out of other places due to such issues. But, she was delighted with the cleanliness of the place overall and the presentation of the bath linens in particular. This location is within walking distance of several restaurants and two gasoline stations, and is directly next to Interstate 20. Very clean, pleasant atmosphere. Quiet.

The breakfast service was lacking. Very meager, sparse breakfast items. Only one fresh fruit was available: bananas. On the second day, the bananas ran completely out and were not replaced. On the first day, the waffle iron was out of service. Only one type of bagel was available, and those also were in danger of running out both days. A sign indicating that milk is stored in the refrigerator would be helpful. There may have been one, but it was not easily seen, as several guests not related to each other had trouble locating it.

Neither of the two overhead lights was working in the room. The air conditioning in the fitness center was rigged so that it could not be controlled, but there was a ventilator fan to keep things somewhat comfortable. Only one towel was available, and there were no disinfecting wipes to clean off the equipment.

The price per night of this motel was highly competitive with other nearby locations and is a terrific value for the money.

  • Stayed: June 2014, travelled as a couple
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Thank rchrisss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (195)
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132 - 138 of 195 reviews

Reviewed 20 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Amanda D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 June 2014

This is a relatively new hotel. The rooms are very small but clean.
Good A/C. The breakfast if you call it that was unstocked most days and had a very limited selection.
Staff was unfriendly.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank John Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelinnsuites1, Webmaster at Microtel Inn & Suites by Wyndham Longview, responded to this reviewResponded 20 June 2014

Dear Guest,

Thanks for your comments. I’m pleased that you had an acceptable experience with us. Still, I sincerely apologize that you found the breakfast selections lacking and found our courteous and professional staff to be unfriendly. We strive for the best service in town, and many guests rate us highly. I’m sorry you were not satisfied in this case.

Sincerely,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Chris K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
microtelinnsuites1, Webmaster at Microtel Inn & Suites by Wyndham Longview, responded to this reviewResponded 20 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2014

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Matthew C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
microtelinnsuites1, Webmaster at Microtel Inn & Suites by Wyndham Longview, responded to this reviewResponded 3 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Brandy J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 1 April 2014

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Vicki C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
microtelinnsuites1, Webmaster at Microtel Inn & Suites by Wyndham Longview, responded to this reviewResponded 9 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Longview

Address: 803 N Access Rd, Longview, TX 75602-4310
Phone Number:
Region: United States > Texas > Longview
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Longview
Price Range: £42 - £56 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Longview 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Microtel Inn And Suites
Longview Microtel

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