From my "Im lost" call to the check out process - a wonderful experience. I was a bit flustered at check in and was offered a glass of wine and assistance with my bags. The room was immaculately clean and well designed. The king bed was comfortable beyond belief. The kitchenette area was well stocked with all the items needed for a five day stay: Each day, we were greeted by pleasant, helpful and friendly staff - from the front desk staff, the housekeeping team, the buffet attendant and even the maintenance person - incredibly AWESOME. I will NEVER stay any where else when I travel to Longview, TX. The only "not so wonderful" comments I have to say is - 1. The website states that the hotel only has an outdoor pool - well the pool is "technically" an outdoor pool because the door leading to the outdoor patio area is metal and allows a breeze to flow through but with the beautiful weather and perfect pool temp - its an "indoor pool" to me. I just hate I didn't bring my suit because of this. 2. For the entire stay, I NEVER got my wireless or wired internet to work in my room. Nicely enough, I was able to come to the Data Center to check e-mails, flight information, etc. If you have sensitivity or allergies to pets - REMEMBER, this hotel allows pets. - I had forgotten until I saw a dog walking through the lobby - I have severe pet allergies and my room was as clean as a whistle!!!!! All in all, it is wonderful hotel, with wonderful staff. Most will enjoy his stay here.
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