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“WONDERFUL !!!”
Review of Centerstone Suites

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Centerstone Suites
Ranked #18 of 35 Hotels in Longview
Reviewed 20 January 2012

Enjoyed a beautiful, spacious room ~ spotlessly clean and quiet with fridge & micro, flat screen television, & lovely grounds in which I felt very secure and safe to walk my dog after dark. Breakfast included sausage which was piping hot. But best of all was the helpfulness and courtesy of the staff ~ was directed to a wonderful mexican restaurant by a very helpful young man when checking in and Erica especially was delightful upon checking out the next morning. Was suprized to read the negative review because the room was lovely and the service was outstanding!

  • Stayed: December 2011, travelled on business
    • Value
    • Location
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Thank LINDA H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika B, Director of Sales at Centerstone Suites, responded to this reviewResponded 25 January 2014

Linda,
I remember checking you out personally the next morning. Both you and your adorable dog were such a pleasure to speak with. I'm so glad that you enjoyed your stay with us and I hope you come back and visit us the next time you are in town. We would love to see you and your fur-baby again.

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21 - 22 of 22 reviews

Reviewed 17 December 2011

I stayed here because of the clean room guarantee but our room was anything but clean. Stains on the floor and the couch cushions, confetti under the pullout sofa, 3 beer bottle caps on the floor, toilet not cleaned. I pointed it out to the night clerk (who was absent when I went to the front desk, making me wait nearly ten minutes, ringing the bell 4-5 times) and she said cleanliness is important to them so she would tell the manager the next day, although she didn't offer anything that night. In addition, the "2bedroom" suite is small, with a bed in the living room and only one other room. The price is cheap but you get what you pay for.

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
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1  Thank Alikchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika B, Director of Sales at Centerstone Suites, responded to this reviewResponded 25 January 2014

Alikchi,
I apologize for your stay in Dec 2011 not being everything that it should have been. Since your review, the hotel has been taken over by a property management group and has a new manager in place. We hope that you come back and try us out again in the near future. Come experience the difference we have made.

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Additional Information about Centerstone Suites

Address: 711 N Access Rd, Longview, TX 75602-4205 (Formerly Comfort Suites Longview)
Region: United States > Texas > Longview
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 35 Hotels in Longview
Price Range: £58 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Centerstone Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Longview, Texas Hotel Features. All spacious guest rooms are suites and come equipped with flat-screen televisions, refrigerators, microwaves, hair dryers, coffee makers, sofa sleepers, irons and ironing boards. Some rooms feature whirlpool bathtubs. Handicap accessible rooms are also available. Longview TX Hotel is just the perfect place for business and vacation travelers.Welcome to the Centerstone Suites, Hotel near the Great Texas Balloon Race.Easily accessible from Interstate 20, the Centerstone Suites® hotel is close to many area attractions and local points of interest. Hotel near East Texas Regional Airport is just minutes from the Maude Cobb Convention Center and the Longview Museum of Fine Arts.. Area Attractions:Alley Fest - 10.0m/16.1km NCaddo Lake -30.0m/48.3km NELongview Mall - 12.0m/19.3km NHollywood Theatres - 8.0m/12.9km NPutt-Putt Minature Golf/Game - 12.5m/20.1km NMarshall Pottery - 25.0m/40.2km NLake O the Pines - 15.0m/24.1km NGreat TX Balloon Race - 5.0m/8.0km NLonestar Race Track - 15.0m/24.1km SLone Star Race Track - 15.0m/24.1km WMarshall Festival of Lights - 20.0m/32.2km EHistoric Downtown Jefferson - 45.0m/72.4km NELongview Museum of Fine Arts - 8.0m/12.9km NMaude Cobb Convention Center - 7.0m/11.3km NShreveport Riverboat Casinos - 60.0m/96.5km E Businesses:Texas Eastman Chemical - 2.0m/3.2km SLe Tourneau - 3.0m/4.8km NGood Shepard Hospital - 3.0m/4.8km NMaude Cobb Convention Center - 7.0m/11.3km N ... more   less 
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Also Known As:
Comfort Suites Longview
Longview Comfort Suites

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