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“Wonderful staff”
Review of Courtyard Lubbock

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Courtyard Lubbock
Ranked #28 of 69 Hotels in Lubbock
Reviewed 4 April 2014

I've stayed here twice. Its Clean and comfortable and has some of the most helpful, friendliest staff you will ever meet.
Decent size rooms overall. Kinda small sink areas, maybe should be redesigned.
I like the Starbucks in the lounge. Also has an indoor pool/spa area.
Good location to get around quickly, though not walking distance from Texas Tech.
If you are a Marriott Rewards peron, this is where you hold stay as the Residence Inn is not as nice, and there is no Marriott or JW. To be fair, I haven't seen the Fairmount.

  • Stayed: April 2014, travelled with family
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1  Thank WaimeaLuv2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 - 67 of 119 reviews

Reviewed 1 March 2014

We were greeted by Kyle when registering he was super helpful. Our room was beautiful had a wonderful balcony overlooking the front. We were offered a free meal in appreciation of my husband being deployed the next day, it made our last hours together wonderful. thank you
our only problem was the pool was out of service but the front desk called 3 local hotels to find us a place we could swim. above and beyond.

  • Stayed: February 2014, travelled with family
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Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

As reviewed before it is a standard new Courtyard property but with better customer service then is standard. I left the do not disturb sign on my door and arrived back that afternoon to find a basket of fresh towels and toiletries. Was in town during the NFL conference championship games and the staff allowed us to watch the game on the large TV downstairs with outside snacks and refreshments. Will be glad to return to this property in the future.

  • Stayed: January 2014, travelled on business
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Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014 via mobile

Stayed the weekend in Lubbock and chose Courtyard. The overall stay was good. The room was clean and spacious. We needed directions to a brewery outside of Lubbock and Kyle at the front desk was courteous to look it up and print it out for us. As we left our room, the housekeeping ladies were very sweet to wave goodbye to our son in the hallway.
We were glad that they offered an indoor pool, but the water was quite cool so we didn't stay long. We've stayed at hotels with complimentary breakfast, but this hotel does not. They do have a small cafe that you can purchase breakfast and beverages. Overall the hotel stay was quite nice and we would definitely consider coming back.

  • Stayed: January 2014
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Thank mleal7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

For years, my go-to hotels in Lubbock have been Hilton properties, but that's definitely changed. This Courtyard is the new style with a very open lobby and a small bar/bistro, but what sets it apart is the service. From the warm welcome at check-in to the very friendly person working the bistro, service was consistently very good. The rooms are large, nicely decorated, quiet and comfortable - with plenty of work and relaxing space. Nice large flat-panel TVs with plenty of channels served up in high definition complete the space. And although the air conditioner was a bit "old school" (no thermostat on the wall, just a wall mounted air conditioning unit) it seemed relatively new, quiet, and kept the room comfortable. I will definitely plan on staying here again on future trips.

  • Stayed: December 2013, travelled on business
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Thank NoRest4wkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Courtyard saved us. We had a horrible experience at a hotel next door due mainly to Expedia. It was great to walk in to Courtyard with no problems, enter a clean room, and have Paul Mitchell products and Starbucks coffee! They made our stay go from Really bad to really good!

  • Stayed: October 2013, travelled as a couple
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1  Thank jjjday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

We moved here after a bad night at the Fairfield. This was our second stay here and it won't be our last- rooms are very, very clean and the ambience is friendly and comfortable. Our family of 4 was very happy with the room- enough to spread out and be comfortable. The staff is friendly and very on top of things. The location can't be beat- central to everything and yet the rooms are nice and quiet.

  • Stayed: September 2013, travelled with family
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2  Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Lubbock

Address: 4011 S Loop 289, Lubbock, TX 79423-1131
Region: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Lubbock
Price Range: £73 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lubbock 3*
Number of rooms: 78
Official Description (provided by the hotel):
The Courtyard Lubbock is excited for your arrival and ready to provide you with exceptional customer service. Conveniently located near Texas Tech University and South Plains Mall, guests will never have a shortage of things to do in Lubbock, TX. With a variety of restaurants within walking distance to our hotel, you have plenty of dining options. Additionally, the Courtyard Lubbock includes The Bistro with dining options for any time of day. The Bistro includes Starbucks specialty drink options to start your morning off right. Our indoor pool & hot tub, and our 24-hour fitness center will give you the means to work out and relax during your time with us. We are centrally located near a variety of hub city attractions including Buffalo Springs Lake, the South Plains Fairgrounds, and concerts at United Spirit Arena. Only a 20-minute drive from the Preston Smith International Airport makes our hotel a convenient stay for travelers to the Lubbock area. Lubbock businesses and small groups in the area will appreciate our meeting room space available on site, as well as the Courtyard Lubbock's free WiFi and business center. ... more   less 
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Also Known As:
Courtyard By Marriott Lubbock Hotel Lubbock
Lubbock Marriott
Lubbock Courtyard

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