We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“No elevators”
Review of Comfort Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Suites
Ranked #31 of 66 Hotels in Lubbock
Yukon, Oklahoma
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“No elevators”
Reviewed 26 June 2013

Two story hotel but No elevators, carpet in hall little dirty from all the foot traffic. The room could have been a little cleaner. The pool was green and closed. The lobby was nice; I think they should have spent more money on rooms instead of a grand entry.

Room Tip: Two story hotel but No elevators,
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chuckghutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERIKA C, Manager at Comfort Suites, responded to this review, 9 July 2013
Dear Chuckghutch,
I am sorry to hear that your stay was below your expectaions.
All of your concerns are being addressed with my staff. I take these comments very seriously and use them to improve on a daily basis.
I appreciate you staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

90 reviews from our community

Traveller rating
    27
    27
    15
    12
    9
See reviews for
37
15
9
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed 16 April 2013

Sherry at the front desk was incredible. She provide early access to our rooms, since our conference began at 2:00. She was always friendly and eager to provide for any needs during our stay. All of the staff were warm friendly. The room was clean and comfortable. The breakfast was wonderful. Will definitely be staying there again!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheree2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewisville, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2013

Hotel was nice, clean, and comfortable. Stayed here on business and was delighted to have a happy hour in the lobby waiting for me after a 8 hour drive there. Rooms were clean and beds were not as comfortable as they could have been, but much better than most hotels I have stayed at. My mattress seemed like it was brand new and had not been broken in yet. Overall, I would stay again any time I am back in Lubbock, Texas.

Room Tip: Back of the hotel away from the freeway is quiet.
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kyle s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amarillo TX
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 April 2013

Clean room, friendly staff, conveniently located. Will stay there again. Arrived after 9:00 PM, left wake up call for 3:00 AM, got wake up call as needed. Whirlpool bath in room was nice touch as was king-size bed.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colonel69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2013

Recently had to go to Lubbock for a funeral and stayed for two days. We had none of the trouble some of the others did checking in. The whole staff was nice and friendly. I really enjoyed that. I think if we stay in Lubbock again we would stay at this place. I think it was a good quality for the price.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pat c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2013

We stayed here recently for 2 nights while driving back from Christmas vacation - From when we first checked in, Sherrie Morris, the Guest Service Coordinator, was so helpful! She recommended a fun children's museum just down the street so my 3 year old could burn off energy. She also later that evening sneaked back into the kitchen to get extra goldfish crackers for my 3 year old who was getting a little antsy. The next morning when we were having breakfast, there was a large group of basketball players eating quite a bit of the breakfast food and Sherrie was busy in the kitchen, cooking and preparing additional hot food so the rest of us never went hungry.

I was very happy with her service - Thank you for making that part of our trip more enjoyable!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mari C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 26 November 2012

DeAndre Francis and Sherrie Morris had excellent service. Everything was great rooms were clean. They both were very kind and answered are questions with kindness. We were very happy with our stay there. Comfort Suites will be our chose to be stay there again because of there services. Thank you for having great employees.

  • Stayed November 2012
    • Cleanliness
Helpful?
Thank loveable_mystery1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lubbock hotels
2.3 mi away
Comfort Suites University
Comfort Suites University
#23 of 66 in Lubbock
4.5 of 5 bubbles 12 reviews
4.2 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#50 of 66 in Lubbock
3.5 of 5 bubbles 165 reviews
1.1 mi away
Ashmore Inn and Suites
Ashmore Inn and Suites
#29 of 66 in Lubbock
3.5 of 5 bubbles 175 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
Country Inn & Suites By Carlson, Lubbock
2.4 mi away
Quality Inn & Suites
Quality Inn & Suites
#2 of 66 in Lubbock
4.5 of 5 bubbles 669 reviews
1.3 mi away
Hampton Inn & Suites Lubbock Southwest
Show Prices
Show Prices
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Property: Comfort Suites
Address: 5113 S Loop 289, Lubbock, TX 79424-1632
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 66 Hotels in Lubbock
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Choice Hotels, Booking.com, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Comfort Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Lubbock
Lubbock Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing