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“Great value for the money”

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Americas Best Value Inn-Lubbock East
Ranked #54 of 70 Hotels in Lubbock
Reviewed 10 March 2013

Pet friendly. Very clean, lg. bathroom, good breakfast. We marked it for return trip as good place to stay. Nothing fancy but good enough for one night. It was supposed to be smoke free rm. but smelled like smoke and something was used to try to cover it up. Still not real bad

  • Stayed: March 2013
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Thank Landlockedincolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 11 March 2013

We sincerely appreciate the time and effort you gave to write us your wonderful feedback. Serving you well brings us great honor and pleasure. We also thank you for pointing out the things that we have been great on, the feedback regarding hotel sanitation and cleanliness, pet friendly environment, and the meal served, has motivated us to aim more and excel in giving our valued guests the service they deserve. We look forward to seeing you again soon.

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93 - 99 of 123 reviews

Reviewed 25 November 2012

An older motel close to the highway, so there was some noise from that. The front desk staff very nice, friendly and helpful. The room was very large and clean, though it obviously could use some major refurbishing. Internet worked well, bed was okay.
It did the job for the price -- I would stay there again if I had to get too close to Lubbock!

  • Stayed: November 2012, travelled solo
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2  Thank 406Chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 6 December 2012

Dear Guest,

We would like you to know that our customer’s voice matters to us a lot and we appreciate your time in writing us your feedback. We are happy that your stay was magnificent and we assure you that we will continue to provide you the services that you truly deserve. We hope to serve you again soon. Thank you.

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Reviewed 21 November 2012 via mobile

Staying at the best value inn was very affordable. I liked the fact that hot water there seems to run for forever. Breakfast in the morning was sensational. They have this Belgium waffle maker that forms the waffle into the beautiful state of Texas!

  • Stayed: November 2012
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Thank cgormany25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 6 December 2012

Dear Guest,

Thank you for spending some time in staying with us. We would like you to know that we are happy because you had a great time during your stay. Our location is one of our great assets and we always make sure that we provide you accessible location, clean and cozy environment for you to enjoy. We are looking forward to serving you again in the future.

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Reviewed 15 November 2012

Booked on line, unseen, so I was a bit heistant. It's nothing flash to look at.
Don't let that fool you !

The gentleman on the counter was most helpfull, gave me directions.
The rooms were basic, but everything worked. The free breakfast was fine.

Over all, it was the best value motel I've stayed at in a month on the road.
You bet I'd stay there again.

  • Stayed: March 2012, travelled solo
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1  Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 6 December 2012

Dear Guest,

We appreciate your time in making this feedback and we are happy that you had a great time during your stay with us. Our customer service staff is one of our great assets and we always make sure that we perpetuate this attitude for us to keep customer like you. We hope to serve you again soon. Thank you.

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Reviewed 8 October 2012 via mobile

Stayed two nights while in town for a football game. Hotel is right on 84 when you come into town. Good after traveling but not real close to TTU campus. Check in was quick and easy, room was clean and spacious. Breakfast is served in the mornings and was good for free. Our only complaint is the beds were rock hard. I've slept on softer floors. Price was right and will stay here again.

  • Stayed: October 2012
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Thank JCPuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 19 October 2012

Dear Guest,
We are flattered after reading your review. It is such a great feeling to know that one of our valued customers had a great time during their stay with us. We assure you that we will continue to provide the services that we have for us to keep customers like you. Thank you.

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Reviewed 13 September 2012

We arrived early evening having failed to find Lubbock Cemetery. On booking in, I asked the young girl on reception for directions. No sooner had I asked she wheeled out a map from under the counter and proceeded to mark it with the relevant information I needed. I had no problem finding the grave and Buddy Holly Museum the following day. The room was large and clean with a comfortable bed. Breakfast in the morning was the normal Motel fare of coffee, cereal and toast. Very definately, good value for money

  • Stayed: August 2012, travelled as a couple
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Thank 585Rodney585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 30 September 2012

Dear Guest,
We are very happy that you as one of our valued customers had an awesome time during your stay at our hotel. Our goals is to provide you impeccable services, cozy, comfortable location and unforgettable experience. We assure you that we will always maintain our services and facilities for us to meet and exceed your expectations every time you’ll stay with us. Thank you.

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Reviewed 21 August 2012

We stayed here overnight one our way through Lubbock. Coming from the north it was a bit tricky to find, but once we were there the staff was friendly and the hotel was consistent with other properties we've stayed in for this price. The bathroom door and closet arrangement is a little strange -- the door blocks access to the closet when it's open and the luggage rack completely fills the closet, a bit awkward. But, this was easily ignored, since we were only staying one night. The bed was comfortable and the pillows were full size, not those mini things we've been encountung recently. One uncomfortable thing was the in-wall air conditioner, under the window. It was right next to the bed and blew directly on the person on that side of the bed. Not very comfortable, but in August in Lubbock, you can't sleep without A/C. The breakfast was clean and well organized, if a little mundane. The eggs appeared to be the powdered kind and a bit watery and there wasn't any fruit that i can remember. The staff, however, did an excellent job keeping the serving area clean and all the items had serving utensils in clean spoon rests or trays in front of the items. Unfortunately, this isn't that common at this level of hotel. It shows the management and staff at this facility go that extra little distance.

Stayed: August 2012, travelled as a couple
Thank jmcdermon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded 12 September 2012

Dear Guest,
We sincerely apologize for all the inconveniences that you have experienced during your stay with us. We also aim to meet our customer expectations and this review is taken seriously. We will discuss this on our management meeting for us to identify our areas of improvements and make amendments to improve our services. We are hoping that you will still leave your doors open to American Best Value Inn on your future trips. Thank you.

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Additional Information about Americas Best Value Inn-Lubbock East

Address: 150 Slaton Rd, Lubbock, TX 79404-5202
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 70 Hotels in Lubbock
Price Range: £33 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn-Lubbock East 2*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Americas Best Value Inn in Lubbock, Texas. Our newly remodeled 73 room property is conveniently located within city limits at the Intersection of Interstate 27 and US 84. We are just 7 minutes from Lubbock International Airport and South-Plain Mall, 9 minutes from The Municipal Garden and Arts Center, 11 minutes from Joyland Amusement Park, 13 minutes away from The Lubbock Memorial Civic Center, and 15 minutes from Texas Tech University. Americas Best Value Inn - Lubbock features Complimentary Hi-Speed Wireless Internet Access, Micro-Fridges, Cable TV with HBO, Complimentary Daily Newspapers, and Coffee available 24 hours a day in our Lobby Area. In addition, we have Jacuzzi suites. Other property amenities include Complimentary Continental Hot Breakfast, 24-Hour Front Desk, Fax/Copy Services, and a Business Center with two computer desks. Enjoy sitting by our picnic area, working out in our exercise facility, or relaxing by our outdoor pool. Come enjoy the best hospitality in town at Americas Best Value Inn - Lubbock. ... more   less 
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