Stayed there for two days - 12th and 13th October
Despite repeated complaints, on both days, regarding hygiene concerns we were ignored and were offered a more expensive and smaller room as an alternative. We were also told that the condition of the room could not be guaranteed and that we may find the room in a similar condition.
Also note, we were unable to find alternate accommodation and were forced to stay in this filth.
We brought in some sleeping bags from my sons apartment due to fears of bodily fluids potentially being present on some of the bedding
There were dried stains on the dresser between the beds. This can be a very nice hotel if they took care of the place. Their entire cleaning staff is eastern European -arrogant and uncaring. I left disgusted and am convinced that a roach motel is cleaner. I will try to post pictures if possible.
AT $202.00 A NIGHT THIS WAS A RIPOFF !!!!
- Official Description (provided by the hotel):
- Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
- Lubbock Hawthorn Suites