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“Very Nice Experience. I was very satisfied with the room...”

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Hawthorn Suites by Wyndham Lubbock
Ranked #8 of 69 Hotels in Lubbock
Certificate of Excellence
Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank BigBuck2013
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 2 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,225 - 1,231 of 1,677 reviews

Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Wayne W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 2 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 May 2014

The only thing that I was disappoint in was the pool was out for service and the hot tub, the jets were not functioning as they should. The front desk was great, the young lady at the bar, very personable. Great size rooms and I did NOT hear the guest in the next room snoring. My last hotel I could hear just this.

Room Tip: I was in a room facing the front of the hotel which I could see the light slightly shinning through...
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  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen_Will2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 17 November 2017

Thank you for your review! We have changed so much over the years. We look forward to welcoming you back!!

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Reviewed 13 May 2014

Our stay at the Hawthorn Suites in Lubbock was very good. There were a few items that could use attention though. Our room was on the east side of the building and while the binds are very thick, there is a quarter inch open area all the way around the window. Lots of morning sun gets in. The iron in the room had some mechanical issues; it worked but with lots of effort. Perhaps someone could check them every now and then. On the plus side, the staff at this location was very friendly! Trent worked the front desk and he was delightful, very professional, and welcoming. Casson at the bar was very professional, and while he did get often get very busy, he did his best to keep everyone happy.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Jimmy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 2 June 2014

Thank you for taking the time to let others know how your stay went. I sincerely apologize about the sunlight issue around the windows in your room. This year the hotel is schedule to get new black-out drapes for our rooms and I assure it will resolve this particular issue. I also apologize about the iron issues you experienced. Next time, please contact our front desk and our staff will be more than happy to get a new one sent to your room. I am very excited to hear that our staff met your expectations. Thank you again for your feedback and we hope to see you in the future.

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Reviewed 11 May 2014

Hawthorn Suites is a great choice to stay in Lubbock. Rooms are big and are clean and well lit. I've stayed in Lubbock twice in the past six months and have been happy with both stays. Staff is very friendly and the 2 free drinks in the afternoon happy hour are a nice added touch. Breakfast room is kind of small and probably could use a refresh but more than adequate. Wi-Fi was strong in the room that I was in. Did end up asking to switch rooms and front desk had no problem accomdating request.

Room Tip: Try to stay away from first floor rooms overlooking parking lot and second floor over the main entra...
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  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lohotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 3 June 2014

Thank you for taking the time to let others know just how great Hawthorn Suites is! I am excited to hear that each of your stays have been everything expected and the service received. Also, our breakfast room is schedule for a remodel soon to improve the size. We appreciate your comments and thank you for choosing to stay with us. See you in the future.

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Reviewed 7 May 2014

The Hawthorn is in a great location, very pivotal. The staff was friendly, professional and helpful. The building was pretty new, clean, modern. Good overall value.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank J V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 17 November 2017

Thank you for your review! We have changed so much over the years. We look forward to welcoming you back!!

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Reviewed 1 May 2014

From check-in to check-in and was a very pleasant experience. Desk personnel (Trent & Beverly) were especially attentive and helpful. The room was huge, especially for one person, clean and comfortable. I especially liked the TV that did not require an engineering degree to operate and allowed me to find news & weather channels to help me prepare for my day.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 17 November 2017

Thank you for your review! We have changed so much over the years. We look forward to welcoming you back!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Lubbock

Address: 4435 Marsha Sharp Fwy, Lubbock, TX 79407-2519
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Lubbock
Price Range: £53 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Lubbock 3*
Number of rooms: 132
Official Description (provided by the hotel):
Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
Lubbock Hawthorn Suites

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