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“good time”

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Red Roof Inn & Conference Center Lubbock
Ranked #37 of 66 Hotels in Lubbock
Mart, Texas
2 reviews
“good time”
5 of 5 bubbles Reviewed 25 December 2013

staff is always nice and courteous management very helpful. had to have parts ordered and delivered the staff was very prompt when my parts came in.I will defenatly stay again when in that area. wouldrecomend this location because of its axcess to resturants within a two mile radius.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank scott940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, General Manager at Red Roof Inn & Conference Center Lubbock, responded to this review, 26 December 2013
Thank you so much for taking the time to complete a survey for our hotel. Our staff strives to provide great service for our guests. I will share your great comments with my staff. We appreciate you staying with us and we look forward to seeing you the next time you are in Lubbock.
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276 reviews from our community

Traveller rating
    83
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    23
    35
    81
See reviews for
121
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Largo, Florida
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 December 2013

We had two rooms, one for my 89 yr old mother in law and the other room for my wife and myself. I realize thast when you are not dropping a couple of hundred dollars a night on a room it's not going to be the greatest. With that in mind, I can say that the rooms were fine. There was a few minor issues such as the shower could have used some re-caulking and the remote didn't turn the tv on but The rooms were clean, the staff was exceptional and the morning breakfast was good enough to get the day going. All in all, we will stay there again on our next trip up there and it was well worth the price.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martinjmagner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review, 21 December 2013
Thank you for the review. I am glad to hear you enjoyed your stay. We look forward to seeing you in the future.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 December 2013

I love this hotel don't get me wrong. the service is wonderful and the rooms are usually great. this time we arrived late with both our kids and the room we were in just happened to be one that badly needed an update and some repairs. the fridge was missing which is something that we usually depend on seeing as though we have an infant and toddler and need drinks and whatnot. also the bed in 263 was horrible. the mattress was worn to the point that the springs were poking me in the side and actually made me nauseous. we look forward to the beds at this hotel each and every time we travel to lubbock but this time neither me or my husband slept. if we didn't have two kids that were asleep I would have asked to be moves which I am sure they would have done in a heart beat. on a positive note...as always the staff is exceptional the front desk employee brought a play pen upstairs for me when we checked in for my daughter and Alex who does the breakfast was wonderful as always. For people looking for a spot to stay, if u happen to get a room. that needs updated plz ask for another room and let them know about the mattress I'm sure they will accommodate u and honestly it's not their fault. some of their beds are fantastic!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MomOnTheGo247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review, 21 December 2013
Thank you for the review and thank you for letting us know where we fell short during your recent visit. I apologize for the problems you encountered. My staff and I are working on correcting the issues. We look forward to seeing you in the future.
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A TripAdvisor Member
4 of 5 bubbles Reviewed 16 December 2013 via mobile

Stopping thru on the way to New Mexico, traveling with myself and two younger kiddos. This hotel is absolutely great, the breakfast hostess, Alexandra was super AMAZING, she was very chipper, helpful,and kind, cereal, waffles, yogurt, fruit, coffee ans juice makes it nice when traveling they offer a sit down cafe type environment, all complimentary. The inside is awesome, they have a l ok pond, an inside pool, rooms with a view facing pool area, great being that's it's winter and the kids need to expend energy! The room are clean and roomy, this is an older holiday inn turned Ramada into red roof inn, so it's a much nicer red roof inn, awesome stay, great for anyone, business center and plenty of snacks and vending for late nite arrivals, have a great travel!

Stayed December 2013, travelled with family
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review, 17 December 2013
Thank you so much for being a loyal Red Roof Inn guest. Thank you for your review. I am glad to hear you enjoyed the stay and that we accommodated your needs. We look forward to seeing you in the future.
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Columbia, Missouri
Level Contributor
357 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
2 of 5 bubbles Reviewed 12 December 2013

I got a $40 deal on this place from Expedia. So I picked it over holiday inn express at $119. Still not sure which was a better choice. This hotel was like something out of the 80's ...Complete with Zenith tube TV. Still it was clean and only $40. The bed was ok, but the noise in the hallway was easily heard. The internet was free, but sucked in terms of throughput. But only $40. There were lots of others enjoying the $40. And I was certain that I did not want to be a part of that demographic. For a short night....in and out....at $40...I suppose so. But probably wont come back.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onepoet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review, 13 December 2013
Thank you for your recent stay. Glad to hear you had a pleasant experience. Sorry we fell short in some areas. We hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lamesa, Texas
1 review
5 of 5 bubbles Reviewed 4 December 2013

We were in Lubbock to visit family for Thanksgiving. The hotel was an older hotel but had good rate. The staff was friendly and helpful... Had to ask directions. Breakfast had a good variety. Indoor pool was a plus for the kids. I will be back next time we are in Lubbock.

Room Tip: Love the room over looking the lobby. Nice view.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mack G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, General Manager at Red Roof Inn & Conference Center Lubbock, responded to this review, 6 December 2013
Thank you for taking time to complete a survey about our hotel. We appreciate you choosing our hotel while visiting your family in Lubbock. We look forward to seeing you the next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 December 2013

Red roof inns have always been consistently clean, courteous, and efficient for us. This one was no different.

They had a great continental breakfast. Definitely above average.

The only weird thing was the hotel lobby. I am not sure if they converted an outdoor courtyard to an indoor one, but it was jarring to walk into initially. Hotel rooms have indoor, lobby facing windows. I have never seen anything quite like it.

Room Tip: If you don't like the idea of having your window facing an indoor lobby, I would make sure you g...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager707, Director of Sales at Red Roof Inn & Conference Center Lubbock, responded to this review, 2 December 2013
Thank you for your recent stay and also for submitting a review. We value guest feedback. Thank you for being a loyal Red Roof Inn guest. Thank you for the compliments on our breakfast. Glad you enjoy it. We look forward to seeing in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Conference Center Lubbock

Property: Red Roof Inn & Conference Center Lubbock
Address: 6624 Interstate 27, Lubbock, TX 79404-5702
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 66 Hotels in Lubbock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Roof Inn & Conference Center Lubbock 2.5*
Number of rooms: 162
Official Description (provided by the hotel):
The Red Roof Inn & Conference Center offers over 6000 sq. ft. of flexible conference and exhibit space. Designed to accommodate everything from intimate board meetings to full-scale trade shows to gala receptions and family/military reunions.Hosting your company's upcoming convention, conference, meeting or banquet would be our pleasure! *On a Budget, not to worry, our professionally trained staff, will make it work for you. Features & Amenities: • (160) Spacious guestrooms and suites – one & two bedroom hospitality suites are available (usually complimentary with your room block) • Free hot breakfast bar • Large indoor heated pool, jacuzzi & sauna • Fitness center • Business center • Free local calls • Interior corridors (for your safety) • Refrigerators & microwaves in all rooms • Free WiFi internet • FEMA Approved (*government travelers) Nearby: Historic Depot District, Buddy Holly Museum, South Plains Mall, Texas Tech University (TTU), AT&T Jones Stadium, United Spirit Arena, Lubbock Citi Bank Coliseum/Auditorium, Lubbock Memorial Civic Center ... more   less 
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Also Known As:
Red Roof Hotel Lubbock

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