We have stayed at your hotel about 5 times now; we travel between Austin, TX and Santa Fe, NM about once every 6 mos. The hotel rooms are very nice, but your dining room is never any good. We were there on September 14 overnight on your Concierge Level; on the morning of September 15, we went down to the DR and there was almost no place to sit because all of the tables had dirty dishes on them. When we were finally seated, we sat and waited for someone to serve us some coffee, but no one was around. Finally, we went to the buffet and served ourselves. We have NEVER had a good experience in your dining room. You need a manager ro run that place as it continues to be a disaster in all respects!!!
- Official Description (provided by the hotel):
- As the first and only Four Diamond Lodging in West Texas, the Overton Hotel is Lubbock's premiere destination for leisure and business travel. With construction complete in July of 2009, the Overton is Lubbock's newest and most luxurious hotel and conference center. Conveniently located next to Texas Tech in the newly redeveloped Overton Park, the Overton Hotel is close to the Health Sciences Center, downtown Lubbock, the depot entertainment district, and 10 minutes from the Lubbock Preston Smith International Airport. ... more less
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- Also Known As:
- Overton Hotel Lubbock