My husband and I stayed here for our anniversary celebration recently. We thought it would be nice to stay here and try the restaurant as well (will review that too). Unfortunately it was not what we had envisioned. It appears nice from the lobby, but that's where it ends. We had a king room and it was poor to average at best. The walls had chips/scratches that were painted over, the air conditioner did not cool down our room at all, the décor is outdated, the bed was a squeaky old box spring (not what I was expecting from an expensive and modern hotel). The comforter also had a huge brown stain on it, not sure what that was, but it was gross. There was another mysterious stain on the bed side table as well. The bathroom was decent until you opened the shower curtain and see a shower that looks like something you'd see in a hospital. The ice machine on our floor was broken as well. It was just disappointment after disappointment. It is definitely not worth the money they charge, plus the ridiculous $50 a day hold for incidentals. We don't mind paying for a nice experience at an elegant hotel, but this place just leaves you feeling robbed of a great experience and your hard earned money. It definitely doesn't live up to their website's description of "down-home comfort and urban elegance". Seems like the hotel spends more money on keeping the public areas modern and appealing, but then ignore the quality of the rooms. Definitely won't be wasting any money at this place in the future.
- Official Description (provided by the hotel):
- As the first and only Four Diamond Lodging in West Texas, the Overton Hotel is Lubbock's premiere destination for leisure and business travel. With construction complete in July of 2009, the Overton is Lubbock's newest and most luxurious hotel and conference center. Conveniently located next to Texas Tech in the newly redeveloped Overton Park, the Overton Hotel is close to the Health Sciences Center, downtown Lubbock, the depot entertainment district, and 10 minutes from the Lubbock Preston Smith International Airport. ... more less
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- Also Known As:
- Overton Hotel Lubbock