We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not the best place to stay in Lubbock” 4 of 5 bubbles
Review of Overton Hotel and Conference Center

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Overton Hotel and Conference Center
Ranked #7 of 64 Hotels in Lubbock
Certificate of Excellence
Taos, New Mexico
Level Contributor
156 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Not the best place to stay in Lubbock”
4 of 5 bubbles Reviewed 29 June 2014

While this is the nicest physical hotel in Lubbock, as well as one of the newest, the staff here could use some real hotel training. Front desk clerk was abrupt with "the only room available" is 2 beds. The TV screen on the desk was flashing to "Ask about a king suite upgrade", but there were none available, but they were bookable online, as were standard kings. Only stayed one night, but after being in 6 hotels on this trip in 12 days, this one was forgettable. Lots of choice these days in Lubbock.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank 2y2r2onot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 22 August 2014
I appreciate the feedback and I am very sorry that you did not enjoy your stay with us. This will certainly help as a training tool with training our Front Desk staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

614 reviews from our community

Traveller rating
    296
    181
    81
    38
    18
See reviews for
202
83
18
230
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

I was pleasantly surprised by the quality of this hotel. I booked the room for 3 nights because it was close to a conference center where I was presenting, and didn't have high hopes for the experience overall. However, there wasn't anything that disappointed in any way. The size of the room was just right, it was very clean and in good condition, the bed was comfortable, and WiFi was free. My only complaint is the somewhat outdated air conditioning system, which never shut off completely even when I turned it off. As a result, the room was always cold, unless I turned the heat on to balance it out. The staff was courteous and very helpful. Location-wise, it's as close as you can get to the "happening" spots in this college-centered town. Room service is decent but overpriced, as is common with many hotels. Would definitely recommend.

Room Tip: Get a room on as high a floor as you can - the university view is nice
See more room tips
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 22 August 2014
our Motto is to "Please every guest, Every time" So happy to hear that you were not disappointed with your stay . We do hope to have you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, NM
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

One can usually tell immediately upon arrival to a hotel rather or not it's going to be a good experience. Upon my arrival I immediately wanted to do a review but told myself to hold off until my departure because something might had happened to make me change my view of this establishment. But my review remains favorable. My 3 days there were delightful. There was one comfortable bed. The room was clean, I could walk barefoot if I wanted to. In some places, I chose not to even though it looked clean. Overton's gym and pool area worked out (no pun intended) well for me. The free breakfast buffet vouchers was one of the best things. A variety of freshly made breakfast foods laid out on the buffet and there was a very helpful staff to make sure that everything was good. It is near restaurants, shops and a Starbucks. Texas Tech is right on University for folks who are taking their kids there and need to be nearby in comfort. The community around it is being built up and there are reminders of their own homeboy Buddy Holly. He's their hero and rightly so. Even Mac Davis is honored...Overton is on Mac Davis Lane. Before leaving town, we visited the cemetery where Buddy and his parents are interred. Overton's pricier than what I can afford but I would stay there again if I could. One thing that I missed was a tub. Nightly soaks are good for me but if you can make your way to the spa, the jacuzzi...it all can work out just fine.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelerbycar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 22 August 2014
We really appreciate the Great Review and glad to hear that you had a great stay. We look forward to having you stay at the Overton Hotel and Conference Center again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

Recently I had the opportunity to visit Lubbock and had the good fortune to be booked into the Overton. The best option in Lubbock. Close to Texas Tech University and within walking distance to many restaurants and the in house eatery is very nice as well. The service was outstanding. I would recommend without hesitation that anyone visiting Lubbock should stay here, by far its the best option in town.

Room Tip: 1118 and 1116 are located in front of the ice machine, you may want to avoid that as the sound can b...
See more room tips
  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CliffElPaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 10 July 2014
I am happy to hear you were not disappointed with your stay. We greatly appreciate your business and your recommendation of the Overton Hotel to family and friends. I hope to have you stay with us again the next time you visit Lubbock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corrales, New Mexico
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

I have stayed at the hotel over 25 times in the last 3 years. This was the first time I had an issue with a room. Unfortunately I had to be moved twice due to a problem with both of the rooms I was in. The staff was prompt in resolving the issues. Not only did they come to my room with keys and assistance to change rooms, they ended up crediting my account one night stay due to the inconvenience. Spoke with "Erin" on the first occasion who was very helpful. Class act Overton, thank you.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TRAVELINMOMMA2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 10 July 2014
We definitely appreciate the feedback regarding the issues with your room. the issues were addressed. Thank you for the kind comments regarding Erin, its very much appreciated. We hope to have you and your family stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Smith, AR, United States
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

Great hotel, very clean, and pleasant staff!! Great location adjacent to Texas Tech U and a lot of nice dining choices within walking distance. Room costs are usually north of $200, which is a little steep for Lubbock but compared to other hotels in the area, it's worth the difference.

Room Tip: Get a higher floor room that overlooks the TTU campus.
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 10 July 2014
We are very happy you were not disappointed with your stay. our goal is "To Please every Guest Every time" We look forward to having you and your family stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midland, TX
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Beautiful hotel, in the lobby and in the room. Very Comfortable and Quiet too. But the King Bed was the best part of the weekend. Such a comfortable bed. I still dream about it!
The bar area was fun and friendly.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, 1 July 2014
I very happy to hear that you were not disappointed with your stay. Our goal is "to Please Every Guest Every Time." We look forward to having you and your family stay with again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lubbock hotels
5.1 mi away
Embassy Suites by Hilton Lubbock
5.2 mi away
Hampton Inn & Suites Lubbock Southwest
2.6 mi away
Hawthorn Suites by Wyndham Lubbock
Show Prices
Show Prices
Show Prices
5.1 mi away
Holiday Inn Express Hotel & Suites Lubbock West
5.2 mi away
Hilton Garden Inn Lubbock
4.8 mi away
Quality Inn & Suites
Quality Inn & Suites
#2 of 64 in Lubbock
4.5 of 5 bubbles 645 reviews
Show Prices
Show Prices
Show Prices

Been to Overton Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Overton Hotel and Conference Center

Property: Overton Hotel and Conference Center
Address: 2322 Mac Davis Lane, Lubbock, TX 79401
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Lubbock
#9 Family Hotel in Lubbock
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Overton Hotel and Conference Center 4*
Number of rooms: 303
Official Description (provided by the hotel):
As the first and only Four Diamond Lodging in West Texas, the Overton Hotel is Lubbock's premiere destination for leisure and business travel. With construction complete in July of 2009, the Overton is Lubbock's newest and most luxurious hotel and conference center. Conveniently located next to Texas Tech in the newly redeveloped Overton Park, the Overton Hotel is close to the Health Sciences Center, downtown Lubbock, the depot entertainment district, and 10 minutes from the Lubbock Preston Smith International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Agoda, Odigeo and TravelClick so you can book your Overton Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Overton Hotel Lubbock

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing