My latest stay was July 16 and 17. This was my 5th time staying with the Overton in Lubbock, will be back again.
The hotel itself is very clean, comfortable and well appointed in the common rooms. The swimming pool is average size for a hotel, with a tall semi-privacy fence surrounding. Access to and from pool area is via the front lobby. Good for kids.
The Overton does have both a bar and restaurant on site which makes it very nice for late days. Room service maybe ordered until 1a.m. - so late night dinner and drinks if you arrive late is no problem. Bar has food till around 12am (double check however) and dinning can seat till 10pm. Food quality is above average for hotel dinning. First night this go round my wife had lamb and I had fish - both done well.
Two things to be aware of: First - the dinning room says breakfast is served until 11am - that is not the case. They breakdown their buffet at 10:30 and will not serve ala cart after 10:45. So in reality breakfast only goes until 10:30, no big deal if you are aware!! (No, first time I was not but early lunch was just as good)
The only place in the hotel that service could use an upgrade is the dinning room. Do not get me wrong, the folks working there are friendly, just very slow at each stage (initial contact, drink order, drink check back, food order etc) .
The bar on the other hand is fantastic with service - and you can order same food in bar as dinning room. Either way, in the end, food is good and you do not have to do the dishes!!
There is a coffee stand at the front of the dinning room, next to the bar, that opens at 6am and serves Starbucks brand. If, like me you have to go early, almost always the folks at the coffee stand have coffee by 5:45am - may not have full service but a cup of Joe can be had - do not forget to say Thank You! I have noticed at this property that all the employees are big on manners - it makes me very aware of my sometimes not so perfect "Thank You's" - good to have those reminders!!
Rooms: Appointed well - decor is a bit dated, not bad though (and really it does not matter) - the room is comfortable, always clean and the entire property is non-smoking. Beds are nice BUT the pillows they use are the small square ones... to this day I do not understand when hotels opt for the small pillows. We called housekeeping and within 15 mintues had three extra full size pillows - quick and the housekeeper asked if she could bring us anything else (towels, blanket etc) - so nice and quick - A+ in my book (so tip your housekeeper - every stay we have had great service from housekeeping).
Front desk is a breeze for checking in - took about three minutes and we had key card and where on our way to the room. 24hr front desk so late check in (we did one time after 10pm) is no issue - just let them know. The bathroom towels are the thick kind (my personal favorite) and very clean. Standard amenities - soap (two bars - one sink, one shower), shampoo and conditioner. Coffee stand in lobby has some personal care items if needed.
Hotel is about 10minutes from the Lubbock Airport and centrally located in the town - plenty of dinning options other than the hotel.
All in all - I think the Overton is a great choice - and we will be back.
- Official Description (provided by the hotel):
- As the first and only Four Diamond Lodging in West Texas, the Overton Hotel is Lubbock's premiere destination for leisure and business travel. With construction complete in July of 2009, the Overton is Lubbock's newest and most luxurious hotel and conference center. Conveniently located next to Texas Tech in the newly redeveloped Overton Park, the Overton Hotel is close to the Health Sciences Center, downtown Lubbock, the depot entertainment district, and 10 minutes from the Lubbock Preston Smith International Airport. ... more less
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- Also Known As:
- Overton Hotel Lubbock