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“Very Nice Hotel”

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Holiday Inn Express Hotel & Suites Lubbock West
Ranked #7 of 69 Hotels in Lubbock
Certificate of Excellence
Reviewed 4 April 2014

We stay here each time we visit Lubbock for my daughter's Doctor appts & family fun weekends. Very nice hotel. It's well maintained. The staff is exceptionally friendly. Kids love the indoor pool. Location is close to shopping, restaurants & movie theaters. I highly recommend this hotel.

  • Stayed: February 2014, travelled with family
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1  Thank Mendy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 16 April 2014

We love hearing that we have so many return guests and we are happy to hear that you and your family are one of them. I'm glad that your kids enjoy the indoor pool and that you enjoy all the nearby attractions. We are in a growing area so look for more things to come in the future.

Thank you very much for your review and we will see you again on your next trip to Lubbock

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307 - 313 of 539 reviews

Reviewed 28 March 2014

From the very first encounter with the desk personnel to the hospitality supervisor and staff, our stay was A # 1. Everyone was very courteous and friendly to our all our needs and wishes during our 3 day stay.

Room Tip: Do not be afraid to request anything from any of the staff, they will bend over backwards, to try to...
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  • Stayed: March 2014, travelled with family
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Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 16 April 2014

Thank you very much for your feedback on your stay. We are happy to hear that we went above and beyond to make your stay exceptional. We want all of our guests to feel at home so we try our hardest to make each and every person feel welcomed as soon as they walk in our doors. If you ever find yourself back in Lubbock we hope you come back to see us again.

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Reviewed 27 March 2014

Our family stayed in this HIE for nine days, most of which fell during spring break. The hotel was totally full each night, but the staff was always friendly and accommodating, while obviously stressed and overworked. After our first night, they volunteered to move us to a larger room to make our lengthy stay more comfortable. We will definitely stay at this Holiday Inn Express again the next time our travels take us to Lubbock!

  • Stayed: March 2014, travelled on business
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Thank EditorD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 16 April 2014

Thank you very much for your kind words. I'm glad that we could make your spring break enjoyable. We strive for all of our guests to leave happy and rested and we love hearing the feedback that we made this happen. We look forward to seeing you again on your next trip to Lubbock and maybe we can get you that larger room next time too.

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Reviewed 12 March 2014

My wife and I have stayed here twice and both times have been a wonderful experience! The staff is very professional. The check in check out process is fast and easy. The rooms have been super clean the bed and pillows were awesome!

If you are traveling to Lubbock you can not go wrong staying here!

  • Stayed: March 2014, travelled with family
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Thank 197stevel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 14 March 2014

We are so appreciative for your continued business. It is always a joy to see familiar faces. Thank you so much for your comments, the Team was grateful to hear of your experience.
We hope we will see you soon.
Amanda Fielding
Management Team

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Reviewed 4 March 2014

I came to town for a short visit.

This hotel, and the staff went above and beyond when attending to my stay. They were not only able to provide me with directions to a friend's new home, but also able to provide me with a few items I had forgotten in a rush out the door!

They were helpful, welcoming and the facilities were well maintained.

I will be back.

  • Stayed: March 2014, travelled with friends
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Thank Shaniqua S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 7 March 2014

Thank you so much Shaniqua for your review. The team had a fantastic time meeting you. We are excited to see you again this summer.

Amanda Fielding
Management Team

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Reviewed 4 March 2014

We found this property clean and comfortable. It is close to shopping areas and not far from many good restaurants. The breakfast was good. Service was good. We would stay here again should we travel through.

  • Stayed: February 2014, travelled with family
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Thank frodo33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 7 March 2014

Everyone is delighted to hear you enjoyed your stay with us. We all love what we do and are grateful for your kind words, it is truly motivating.
Thank you for choosing to stay with us and for your future business.
Amanda Fielding
Management Team

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Reviewed 2 March 2014

This was my first trip to Lubbock, Texas and since I didn't know anything about the town, I went with a brand I know and trust...Holiday Inn Express. I was not disappointed!!!! The Staff was so friendly, helpful and a true pleasure to deal with and made me feel at home while I was there. The facility itself was very nice, very clean and I will definitely stay here again when I return.

  • Stayed: February 2014, travelled on business
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Thank elizabethb955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this reviewResponded 3 March 2014

We are so happy you were not dissapointed; the one thing I must say Holiday Inn Express is fantastic at is the consistancy to servce. We certainly love what we do and hope the next visit will be even better. Thank you for your continued loyalty we appreciate your business.
See you soon,
Amanda Fielding
Management Team

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Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407-3705
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#5 Romantic Hotel in Lubbock
Price Range: £64 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock West

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