We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Weekend Getaway” 5 of 5 bubbles
Review of Homewood Suites by Hilton Lubbock

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Homewood Suites by Hilton Lubbock
Ranked #12 of 64 Hotels in Lubbock
Certificate of Excellence
Odessa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Weekend Getaway”
5 of 5 bubbles Reviewed 6 September 2013

Weekend getaway, we wanted a suite for the extra space and this met our criteria. The full size fridge was a bonus to keep our beer and water cold The room was a good size and very homy. Beds were comfortable and the room was clean

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank XYZ72079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 7 September 2013
Thank you for your review! We are so happy to hear that you enjoyed your roomy suite! Your home away from home will be awaiting you on your next getaway! See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

449 reviews from our community

Traveller rating
    293
    84
    30
    23
    19
See reviews for
173
47
18
180
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Rowlett, Texas
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 19 August 2013

It is a little pricey for Lubbock, TX but I paid with points so it wasn't that big of a deal. We arrived a little early and there was not a room ready, but they were able to accommodate us pretty quickly. The front desk staff was great, all of the employees we encountered were very nice and helpful. The room was clean and comfortable. The room we had was right next to the maids storage area on the first floor. They were always considerate with regard to the noise.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tex_Fam08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 21 August 2013
Thank you very much Tex_Fam08 for using your points with us, it is a very wonderful benefit we offer with Hilton Honors especially when rate in Lubbock go up. I am happy we were able to accommodate you quickly, it is very tiring to travel. Please be sure to come back and visit us soon.
Thank you for choosing us,
Amanda Fielding
Executive Housekeeper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frisco, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 August 2013

This was our first trip to Lubbock. We were dropping off our daughter at Texas Tech. The manager at check-in was incredibly kind. When I booked the room, I requested to have the pullout couch made out with a pillow top. Unfortunately the housekeeping staff put it our King bed, not the pullout. Although the manager on duty Tosha was the only staff member in the building, she offered to make the bed up with the pillowtop on the pullout. (That would never happen anywhere else I've stayed!)

Breakfast was great both mornings - a good variety of hot and cold items.

We would definitely stay again.

Only downside: during the football season, they do not provide a shuttle to the stadium.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FriscoDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 19 August 2013
Thank you for your review! I am happy that Tosha was able to make up your pullout for you she really does go above and beyond! We will definitely give her the recognition she deserves! I will also let our F&B department know to keep up the great work as well! We hope we get the pleasure of serving you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 17 August 2013

Tasha (sp?) was simply superb. She gave us a courtesy call prior to our arrival that all of the non-smoking rooms were taken due to Texas Tech orientation and she went above and beyond to make sure our stay was pleasant.

Manager's reception was good. One of the staff members actually brought me a couple of cold drinks because my I was having back issues after the long car ride from Fort Worth.

I highly recommend this hotel and the staff is exceptional.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AMB69_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 19 August 2013
Thank you so much for taking the time to write a review for us! I am thrilled to hear that Tosha took care of you guys prior to your arrival and that we were able to get you your cold drinks up to your suite! We will see you all next time you are in town! Don't forget to call us to book your suites for football games!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dana Point, California
Level Contributor
7 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 2 August 2013

The Homewood Suites offers spacious, well maintained rooms with most of the comforts of home. Having a free full-sized refrigerator is a bonus as some other hotels charge for this convenience. The staff is one of the most friendly, courteous and helpful I have experienced in all my frequent travels. The breakfast buffet and complementary dinner are great. The staff does a super job of ensuring your complete and total satisfaction.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 3 August 2013
Thank you Paul for your wonderful review! I am sure every one of our team members would be happy to hear this and I wil make sure this gets passed on. Thank you for continuing to stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 August 2013

We did not hear a sound from our room, even though the hotel was 100% occupied. Also, strangely enough the reception and breakfast was never crowded. The server at breakfast and the reception (appeared to be a college kid) was extremely courteous and helpful (as well as the rest of the staff). Hotel appears fairly new, was very clean, and everything in the suite worked great. Definitely recommend.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Love2Travel204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 2 August 2013
Thank you so much for your review! I will be sure to tell all of our team members to keep up the great work! We will see you next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Round Rock, United States
1 review
3 of 5 bubbles Reviewed 31 July 2013

Overall, the hotel itself was great, but the Manager's reception and dinner was lacking with an attitude from the host as being uncaring. No utensils were provided to serve the food and the food was not out at the time the reception started. It came out piece-meal and very slowly. Condiments were empty when originally brought out by the host.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juliann K, Front Office Manager at Homewood Suites by Hilton Lubbock, responded to this review, 2 August 2013
Thank you for taking the time to write a review for us! I apologize for the service you received during our Welcome Home Reception Dinner. We are currently going through some changes and we are working on getting the kinks out. We welcome any feedback from our guests so we can continue to improve in any way possible. We hope to see you for any future visits to Lubbock!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lubbock hotels
0.9 mi away
Embassy Suites by Hilton Lubbock
0.1 mi away
Hampton Inn & Suites Lubbock Southwest
0.7 mi away
Holiday Inn Express Hotel & Suites Lubbock West
Show Prices
Show Prices
Show Prices
0.7 mi away
Home2 Suites by Hilton Lubbock
1.2 mi away
Quality Inn & Suites
Quality Inn & Suites
#2 of 64 in Lubbock
4.5 of 5 bubbles 641 reviews
2.7 mi away
Hawthorn Suites by Wyndham Lubbock
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Lubbock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Lubbock

Property: Homewood Suites by Hilton Lubbock
Address: 5320 W Loop 289, Lubbock, TX 79424-1142
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lubbock
#6 Business Hotel in Lubbock
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Lubbock 3*
Number of rooms: 74
Official Description (provided by the hotel):
Make yourself at home at Homewood Suites by Hilton Lubbock, our all-suite hotel in Lubbock, TX. Our 74 suite, extended stay Lubbock hotel is located near Texas Tech University, South Plains Mall, the Joyland Amusement Park and National Ranching Heritage Center, as well as many other great things to do. We provide the ideal mix of home comfort and hotel style, within a vibrant region of local restaurants and entertainment areas. Enjoy a hot full breakfast each morning, or prepare your own meals in the fully equipped kitchen with granite countertops, a stovetop and microwave. Relax in front of the premium cable television or catch up with work at the full-sized desk with high-speed internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travel Republic (UK), Hotels.com and Odigeo so you can book your Homewood Suites by Hilton Lubbock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Lubbock Hotel Lubbock
Hilton Lubbock
Homewood Lubbock
Homewood Suites Lubbock
Lubbock Hilton
Lubbock Homewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing