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“Very nice property but over priced” 4 of 5 bubbles
Review of Embassy Suites by Hilton Lubbock

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Embassy Suites by Hilton Lubbock
Ranked #6 of 64 Hotels in Lubbock
Certificate of Excellence
Level Contributor
134 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Very nice property but over priced”
4 of 5 bubbles Reviewed 22 March 2012 via mobile

I travel all the time and this property is nice but over priced for diamond members. As nice as it was I will not stay there again for the price. Breakfast was just average.
Staff was exceedingly friendly.

Stayed March 2012
Helpful?
Thank Booklady12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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944 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Dallas, Texas, United States
2 reviews
4 of 5 bubbles Reviewed 20 March 2012

Everything about our stay was great!! We had reservations for three nights, but ended up extending our stay to four nights. Nadia and Alex worked the front desk and were both outstanding! The breakfast buffet was perfect, and the free drinks at night were also very good. Our room was large and clean. I would strongly recommend this hotel!!

Kevin from Weatherford, Texas

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock, Texas
Level Contributor
96 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 18 March 2012

We had four rooms here in march for a mini family reunion. Lobby and public areas are very attractive. The complimentary manager's reception is very nice but can get crowded. You can get mixed drinks, wine and two kinds of tap beer at no cost but you cannot bring anything of your own to eat or drink due to their rules. The snacks were on the light side. We were asked to move to our room when we had pizza delivered to the reception area. I wish they enforced the rules at the pool as strictly as there were so many kids with no adult present. They were running and diving and pretty much ruined it for any young children. We did comment to the pool attendant but nothing was done. Rooms are nice with good bedding. The breakfast is very nice and cooked to order with many options, but was crowded. They have one toaster which really caused a back log. Parking was ample and free wifi worked fine. Great location, close to many restaurants and the mall.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank saqsaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 17 March 2012

I spend >50 nights annually at hotels and this is one of the best-run, best-value, most comfortable hotels I have stayed at in the last decade. You will not be sorry.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wcpitcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amarillo, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 16 March 2012

This hotel has the most amazing service you will find anywhere. I frequently travel and have stayed in a number of hotels. This hotel is second to none! The reception you get upon arrival will make you feel like the president of the United States. Their hospitality and greeting is top notch and efficient. The check in process is the easiest and fastest I've ever seen.

While walking to your room you will find a fantastic ambiance, while still being greeted by literally every employee within the hotel. Upon arrival to your room, you will find an extraordinarily clean room. Everything is very up to date with the most comfortable emenities offered. Every room sets next to one of the hotels two indoor waterfalls and ponds stocked with beautiful fish. The sound of the waterfalls heard from each room makes for a peaceful and relaxing stay.

You will enjoy the complementary happy hours and finger foods in the evening and the nicest complementary breakfast you'll find anywhere. Each morning the hotel chef offers up a special of the day. This is not your average cheap egg, fruit, and cereal bar with day old bagels, you see at most hotels.

You can also enjoy a top notch fitness center. It's clean and offer's up complimentary headphones for their first rate cardio equipment, each installed with it's own television. I'm a health nut and have belonged to a number of fitness clubs and this fitness center offers everything you need to accommodate a total body workout.

The indoor pool, hot tub, and glass elevators are just icing on the cake when you stay at the Embassy Suites Lubbock!

My stay at this hotel is ALWAYS a perfect experience and I would recommend it to everyone!

Room Tip: Stay on the Bar Side of the hotel on the top floor
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texas
Level Contributor
143 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

My family of 9 all stayed here in March from Friday to Sunday. It was a lovely hotel. The next time I would stay on 3rd floor because of the noise from the room above you. The nightly reception was very good and the cooked to order breakfast was better than hotel breakfasts. The area was too small for the size of the hotel. We took 2 children swimming, ages 2 and 3 and there were about eight 10 year old boys swimming with no parent. They were very loud and rude. We told the pool attendant and he made one boy go get one parent to supervise them. Needless to say, the situation did not change. There were several small children in the pool and this group of boys ruined swim time for everyone. The diving and cannonball flips continued, even in the area where the small children were trying to play. They need to enforce rules at the pool.

Room Tip: 3rd floor rooms are quieter. You can hear every step of the room above you.
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank retiredlady07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma, United States
1 review
5 of 5 bubbles Reviewed 24 February 2012

The hotel took care of our team and did a wonderful job! We really want to come back when we are back in town.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Roman4184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Lubbock

Property: Embassy Suites by Hilton Lubbock
Address: 5215 South Loop 289, Lubbock, TX 79424
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Lubbock 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more   less 
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Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites

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