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“Our Valentine's Stay”

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La Quinta Inn & Suites Lubbock West Medical Center
Ranked #28 of 68 Hotels in Lubbock
A TripAdvisor Member
“Our Valentine's Stay”
Reviewed 25 February 2014

Excellent service that always wants to please and staff is very helpful. Rooms clean and everything worked well. Parking was also adequate and very close. They are very accommodating to your every need or want.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Fort Worth, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2014

I tend to stay at a lot of LQ properties, for many reasons. I've stayed at this LQ a few times in the past, as well as the LQ on the north loop. This LQ is great for the location. It's obvious it's an older hotel, but that's not usually an issue. I've always had wonderful service and a clean room. This time, though, it was not so clean. My room had a terrible odor - especially when the refridgerator was open. It was bad enough I actually bought some Lysol to spray. Then the second day after my room had been cleaned, I had no kleenex, no towels, no cups for coffee, no anything. The bed itself and the shower were clean enough, but I never felt the room as a whole was clean. I'm sure I will stay here again, but it will be a little while - until I feel that the housekeeping staff has been properly trained. The front desk staff was great!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Amie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amarillo, Texas
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2014

The first night stay was excellent we stayed on the 5th floor , the next stay we was put on the 1st floor checked in late finally went to sleep around 2 in the morning, only to be woke up at 6 am by a lound beeping sound it was the waffle maker we was in room 116 right there by the breakfast room, you would think they the hotel clerk would have even compassion for a family that has a loved one in the hospital knowing that they needed to try and get just a little rest, I did tell the front desk , and all I was told was sorry .

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clovis, New Mexico
Level 2 Contributor
7 reviews
4 hotel reviews
Reviewed 28 December 2013

We have stayed at this hotel consistently for years, primarily in the last 4 years during cancer treatments. It' is very convenient and quite frankly, when you are in town for chemo or surgery, you like just knowing where everything is. We have always been treated very nicely. The clerk on this visit was a lot of fun. They are always very accommodating to my needs.

It is a heartbreaking hotel because there is so much potential here. My two biggest concerns are 1. Consistently little water pressure or no hot water. 2. Cleanliness. The room gets a general cleaning....but the floors are generally un mopped and unvacuumed.

Having worked for corporate entities before, I understand some of the games involved in getting money for repairs. I just wish lq would step up and bring this up to standard or sell. I had surgery yesterday morning. My instructions were to take an antibacterial shower. Difficult to accomplish with zero hot water......and in a medical hotel....frustrating. I did get a $15.00 discount for the inconvenience....but an ice cold shower in these temperatures....not fun.

Room Tip: Ask for a room with no plumbing issues.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lubbock hotels

Melissa, Texas
1 review
Reviewed 27 December 2013

Room had clean linen, but sink didn't drain and no one had vacuumed or wiped down from the dust storm they had had the week before. We didn't mind not having service during our stay, we were just shocked that the room hadn't been clean to start with....

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank 253pennyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 5 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 December 2013

Pros:
very spacious room
nice room
okay breakfast with very limited variety

Cons:
wifi was too poor that can barely use unless you go out of the room
problems with the shower

overall okay with this price but the wifi problem can be really annoying

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cutydudu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Lubbock West Medical Center

Property: La Quinta Inn & Suites Lubbock West Medical Center
Address: 4115 Marsha Sharp Fwy, Lubbock, TX 79407-2416
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 68 Hotels in Lubbock
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock West Medical Center 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta
La Quinta Hotel Lubbock

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