We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We had a wonderful, restful stay at a very reasonable cost.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Ranked #20 of 68 Hotels in Lubbock
GreenLeadersSilver level
Dalhart, Texas
1 review
“We had a wonderful, restful stay at a very reasonable cost.”
Reviewed 4 August 2010

We came in very tired and were greeted with a beautiful, pristine room and it was so quiet! We felt to at home. Our sleep was peaceful and we woke rested. Our room helped us get prepared for the day at the doctors. The breakfast was delicious and I look forward to another. Thank you for helping us feel so at home.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oscar79022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Director of Guest Experience at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family.

It is my pleasure to inform you we have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

Please allow our property again to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

788 reviews from our community

Traveller rating
    416
    157
    80
    55
    80
See reviews for
295
157
54
207
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Georgetown, Texas
Level 6 Contributor
243 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 27 July 2010

Over my objections based on a past experience here, we had to stay at this hotel because our friends were travelling with a dog. I will only state that this hotel does not belong in the top five in Lubbock. We are here often to visit our daughter in Tech, and have stayed at numerous other places at lower rates and with more creature comforts.

  • Stayed July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NTSU1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Director of Guest Experience at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family. I am concerned after reading your review and would like to apologize for the staff at this location not exceeding your expectations.

It is my pleasure to inform you a new management team is in place and have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

As a Best Western guest: your safety and security is our number one priority. We have an open door policy; our door is always open and should be reached at any time our property or one of our staff members has failed to provide you a high level of safety and security or a clean and comfortable room. If someone is dissatisfied with their experience, for even the smallest thing, we work very hard to correct it immediately in order to turn their experience around. We encourage all of our guests to inform staff of any and all issues on site so it is possible to correct it immediately. If a member of management is unavailable: our front desk will leave a message for our General Manager to call you as soon as possible. I assure you the issues you experienced previously are not the case and will never be the case ever again.

Please give our property and new management a chance to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’. Sorry again for your experience with the previous management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
113 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 July 2010

This was a nice hotel to stay after a long drive. We had to stay on the thrird floor with a noisy teenage sporting group but it was late when we got in and we were tired so we didn't care too much. It was a smaller room than what we previously had gotten but we were tired and didn't want to bother with asking so we settled. The group looked like a girls basketball team and they were running up and down the halls but we fell asleep really quick and didn't care.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M-FHotelHopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Director of Guest Experience at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family.

It is my pleasure to inform you we have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

Please allow our property again to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allen, Texas
1 review
Reviewed 19 July 2010

I loved this hotel. The bed was comfortable and staff was very friendly.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanda81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Public Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family.

It is my pleasure to inform you we have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

Please allow our property again to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midland, Texas
Level 6 Contributor
181 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 July 2010

This was the second time I stayed at this hotel. It was very nice....room clean and the continental breakfast was the best I have seen in a long time. You get more than what you pay for at this hotel.

Stayed June 2010, travelled with family
Helpful?
Thank pumpkin1062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Director of Guest Experience at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family.

It is my pleasure to inform you we have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

Please allow our property again to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, Texas
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 July 2010

This is where I stay when passing thru Lubbock to the Panhandle or Rockies. My canine companion gives it 4 paws up! I travel with a retired service animal and many hotels will not allow an animal of his weight. This property does and I really am thankful for that. I have always experienced friendly, efficient front desk service. Not in the trendiest part of town, but convenient to everything being on the Interstate, and really quiet too. The rooms are clean and comfortable. The pillows were a bit too thick but I really should bring my own. The breakfast is better than the usual as the choices include make your own breakfast tacos with cheese, salsa and jalapenos! We've stayed 4 times; always a good value and pleasant stay.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TetonCLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Director of Guest Experience at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family.

It is my pleasure to inform you we have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

Please allow our property again to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2010

I traveled to Lubbock to drop my daughter off at Texas Tech University and we had my 14 year old nephew with us. We only paid $84 and I believe it was a great value. Location was only about 5 miles from TTU and we enjoyed the drive through the city to get there.
We didn't get there till almost 8pm and when I called to tell them they said no problem we will be waiting for you.
The front desk was so friendly to us and helped us with everything. They have a great pool and the room was very nice!
The breakfast was nice but wished they had some bacon to go along with the eggs and waffles. They did have sausage but I don't really like sausage. My nephew however LOVED the sausage.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon B, Director of Guest Experience at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, 23 April 2017
Dear Guest,

Thank you for taking time to write a review about your experience.

For over 70 years, the Best Western brand has provided incredible customer care to millions of guests who are treated like family.

It is my pleasure to inform you we have made great changes since your stay here at the Best Western PLUS Lubbock Windsor Inn. Notable changes to mention is all rooms have been updated including; replacing every refrigerator, microwave and updating beds to provide the best sleep experience. Pet friendly rooms have been updated from carpet to wood flooring to provide a more allergy-free and cleaner experience. Our property owners are making greater investments more than ever into our location. We also have purchased new Best Western approved air conditioning units for guest rooms.

Please allow our property again to meet and exceed your desires on your next visit to Lubbock, TX! You're welcome to contact me directly for your reservation needs. I will be more than happy to assist individually with a returning guest rate. I can be reached at 806.762.8400 or via email at `emailbestwestern@gmail.com’.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lubbock hotels
0.2 mi away
Country Inn & Suites By Carlson, Lubbock
5.8 mi away
Quality Inn & Suites
Quality Inn & Suites
#3 of 68 in Lubbock
680 reviews
4.0 mi away
Hawthorn Suites by Wyndham Lubbock
Show Prices
Show Prices
Show Prices
5.7 mi away
Holiday Inn Express Hotel & Suites Lubbock West
5.6 mi away
BEST WESTERN PLUS Tech Medical Center Inn
5.9 mi away
La Quinta Inn & Suites Lubbock North
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Lubbock Windsor Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn & Suites

Property: BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
NEWLY RENOVATED BEST WESTERN PLUS & UNDER NEW MANAGEMENT IN 2017 At the Best Western Plus Lubbock Windsor Inn, we're proud to be the finest property off Interstate 27 in Lubbock, Texas. Our hotel premises are 100% NON SMOKING. We're moments away from the Lubbock Preston Smith International Airport arrivals terminal and 10 minutes from Texas Tech University, our property offers all the amenities you expect and deserve from a fine upper midscale hotel. We are pleased to provide you with a superior Lubbock hotel experience. Allow us to anticipate your every need here. By day, let your senses come alive and experience our stunning West Texas sunrise. By night, come home to experience the beautiful West Texas sunset. Whether your trip to Lubbock is a once-in-a-lifetime adventure, business trip, or a much needed escape from home, make us your first and only choice for lodging. Our warm, relaxed ambiance is the perfect end to a West Texas day. With a variety of dining and entertainment choices close-by the area, we 're sure to please leisure guests of all ages and our extended stay business guests. Our scent air system keeping our lobby smelling great, our 24 hour guest fitness center, 24 hour available guest laundry facility and 24 hour business center with free printing access for our guests will make us your favorite place to unwind. Our guests love our fresh complimentary oven baked cookies in the evening. Our beautifully suite rooms were designed with your complete comfort in mind. All guest rooms have interior corridor room entrances and include a full complimentary hot breakfast every morning and free wireless internet access. Rooms are equipped with new air conditioner units, hair dryer, iron/ironing board, newly purchased fridge & microwaves, alarm clocks, phones. We offer FREE limited truck parking in addition to our free guest parking monitored at all hours of the day via cctv. At our Lubbock hotel, you can experience a clean, safe, comfortable room. We are the only Best Western Plus hotel in Lubbock featuring a Hot Tub inside our delightful heated pool area open all months of the year. Come try us out and take a dip in our pool. We promise our guests a remarkable, memorable experience and the Best Western promise, which is to treat you and every guest like family. We have a limited number of rollaway beds and pet-friendly rooms available. A pet-friendly room reservation is required. The non-refundable pet friendly rate is $25.00 per pet, per day. A refundable pet cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning. We are located immediately to your right as you exit Interstate 27 South Exit 1B or take the 50th street exit and turn around on Interstate 27 Northbound. We are at the junction of Loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, United spirit arena, Medical district, several golf courses and downtown. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L., Agoda, Priceline, Travel Republic (UK), Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your BEST WESTERN PLUS Lubbock Windsor Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing