I called to let them know I was going to be a late check in. They said no problem that they would be there all night. Around 9pm they called to make sure I was still coming. Which made me confident that my room was still going to be there.
First of all I would like to thank you for staying with us. Secondly, I am very glad to hear that you enjoy your stay with us and like our Hotel and services. We looking forward to have you as our guest again soon. If we can do anything to make your next stay more enjoyable, please let us know. Thank you.
Nice room, & very comfortable king size bed. The people were helpful and friendly. The only thing that I was concerned about was the amount of TV channels that were.[very limited]. We had a little bad weather and no local news. Not even ABC NBC or CBS .stations But we will stay again and hope we do not have bad weather.
Thank you for taking time to review our Hotel.
I am very happy to heard, you like our Hotel and services. I am sorry to heard that when you visit Lubbock, that day we had bad weather . I hope next time when you will visit Lubbock, we will have nice day. We are working with Direct TV to resolve channel issues when there is bad weather. I am sure it will be fixed very soon.
Thank you and looking forward to have you as our guest again.
If we can do anything to make your next trip more enjoyable , please let us know.