At check-in, I was, as always, friendly and upbeat, glad to be at the hotel. The person at the desk, maybe the owner, was extremely rude. I won't bore you with the story. If it hadn't been so late, we wouldn't have stayed.
The room: OK for the price. I do not think the bed covers (not the sheets) were washed, since they smelled musky. 2 queens, ample space for folded clothes. Instead of a bible, we found a phone book, I found that amusing, as I think it's ridiculous to identify all peoples' religions/belief systems and placing only one kind of bible in rooms. Although they say the hotel is "new (2012)," everything is dated... Maybe the building is new and everything inside bought second-hand.
Bathroom: The shower does not heat up very much (you know how you can burn yourself... not in this one), and the water pressure is very low. The towels are many years old (( assume) and shredded.
Although, supposedly, nobody can smoke here, the smoke smell in the stairwalls and hallways is horrible. I don't know if it's the staff or the people in the rooms.
Either way, we will never come here again, nor will anybody I know. Customer service matters.
Wifi: So slow, I think of dial-up... Yet, it works.
Pool: tiny, outdoors.
Grounds: FULL OF CIGARETTE BUTTS. ?!?!??!?! One space is meant for smoking... the hotel owner seems not to care that people smoke everywhere outside, right outside the doors.
Laundry: One washer, one dryer for the entire hotel. The day we were there, the machines were not in use.
Elevator: Much commotion alerted me to the fact that nobody could use the elevator (luggage, people who can't walk stairs... stuck).
Nobody is ever at the front desk. Whoever (the owner?) worked the night we arrived, was still there at noon the next day... we rang a few times each time to get his attention.
Ice maker: Bottom was broken out, so one needs to hold on to the bucket, so it won't fall into the hole.
All was dated, except the paint, that seemed new (nice red doors).
Post office next door!!! Tons of fast-food around, no actual restaurants/nutrition.
Breakfast: Not the absolute worst (worst being 2 store-bought pastries in wrappers). Warm was only the fake waffles one can make in the machines... no eggs, etc. Tables were ALL filthy, nobody bothered to clean at all during breakfast time. The person "in charge" was on the cell phone the entire time, I guess there was not time to clean, nor to put any more fruit out. The donuts were not completely stale.
We originally booked because it's close to the highway and someone mentioned a great manager in one of the reviews... that manager is either no longer here, was sick or is not aware of the person who was/is at the front desk; he would certainly not approve.
Cleaning staff was friendly (maybe teach the front person?).
Best part: The price.
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