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“Diamond in the Rough”

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Country Inn & Suites by Radisson, Lubbock, TX
Ranked #13 of 69 Hotels in Lubbock
Certificate of Excellence
Reviewed 11 December 2013

The hotels along the access road look pretty rough - all except the Country Inn and Suites. I felt it was a step above the other hotels in the area and the lobby and breakfast room definitely felt more elegant than the hotels nearby. Good pick - Alecia, the night desk clerk, was a sweetheart to a very tired traveler -- was sympathetic and provided me a great room near the desk and lobby (I was a woman traveling alone). I can't say enough about how much this hotel was appreciated!

  • Stayed: December 2013, travelled solo
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Thank Sonja H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 - 407 of 478 reviews

Reviewed 30 November 2013

We were greeted by the sweetest young lady Friday afternoon. She is a big plus. This hotel is very overpriced for our stay. Our beds were made shabbily when we walked in, we had a room that had doors to adjoining rooms. We were not informed this would be the case. We could hear the people and their TV's from our room. We could here people in the halls talking, closing doors all evening. We could hear a lot of outside noise including the football game at Lowery Field. My son wanted to swim but unfortunately the water was very cloudy and dirty looking so we went back to our room. Really disappointed especially for the price.

Room Tip: Stay somewhere else.
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  • Stayed: November 2013, travelled with family
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Thank Honeydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan B, Manager at Country Inn & Suites by Radisson, Lubbock, TX, responded to this reviewResponded 3 December 2013

I'm very sorry your stay didn't go so well this time, however I do rest assure that the walls are very well insulated. Our staff is knowledgeable in moving guests to other rooms if they do not find it accommodating. Yes, Lowery does get pretty loud when we have amazing football games coming into down. Next time your in town please give me a call and I can personally be responsible for your stay and I can assure you it will be alot more pleasant.

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Reviewed 19 November 2013

Stayed here for a couple of weeks of work in Lubbock. It's not really near much, but its a small town so the distance didn't bother me, but wish it were closer to the college night life. Breakfast was ok, but didn't really change much and grew old really quickly. Eggs and meats were of dubious quality, so I stuck with the oatmeal, which ranged in taste daily. Room was fine, cleaned well, but nothing exciting. View of parking lot.

  • Stayed: February 2013, travelled on business
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Thank jlaformab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan B, Manager at Country Inn & Suites by Radisson, Lubbock, TX, responded to this reviewResponded 20 November 2013

I'm glad you enjoyed your stay with us for a couple weeks, we are actually in the stages of revamping our breakfast selection which we do every year to keep it up to date so next time your here it should be a lot better with more healthier options. Hope to see you again next time and thanks for staying!!

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Reviewed 14 November 2013

We stayed at the Country Inn and Suites this last weekend while in town for the Tech game. The hotel is off of I-27 and close to the loop. Check in was quick and easy. The suite was big with a king bed, couch, bar area and fridge. The room was clean, bed comfy, and bathroom was clean and stocked. The breakfast the next morning was great, waffle maker, cereal, eggs, sausage, biscuits, bagels and juice. Parking was lit and hotel was quiet. Would stay here again for another quick trip to Lubbock!

  • Stayed: November 2013, travelled as a couple
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Thank piglet0576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

Friendly check-in staff. Gave me a few waters and some cookies which I liked after a long drive. Room was nice, clean, bed comfortable. Fittings in the bathroom were a bit old, but they worked. Bathroom was clean.

Very quiet. I heard nothing all night.

Elevator takes a bit of work if you are using the luggage cart due to design. Luggage cart felt like the tires were flat or something, so maybe they should be replaced or checked out.

Morning breakfast was included, basic fare which is enough for me. Fruit, cereals, juice, toast.

I would stay here again when going through Lubbock.

  • Stayed: November 2013, travelled on business
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan B, Manager at Country Inn & Suites by Radisson, Lubbock, TX, responded to this reviewResponded 6 November 2013

John, I'm so glad you enjoyed your stay, from fresh baked cookies to the daily fresh cut fruit in the mornings we try our best to earn your satisfaction. since you have been gone, the luggage carts all have been inspected and a wheel has been replaced, so next time your back it should be alot easier for you, if you have any questions feel free to give me a call. Thanks for staying Country Inn & Suites.

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Reviewed 8 October 2013

Our stay was a very good experience. Even before we got there I had to call for information and received the answers that were very helpful. The young lady (Katie) at the desk was so sweet and helpful with directions even gave us a printout on how to get there. I had car problems and Mike was way beyond helpful in helping me to get it going again.
The breakfast was wonderful with the many selections and the food was hot and we could serve ours on real plates, not paper plates. Over all our stay was a pleasant experience and I would stay there again.

  • Stayed: October 2013, travelled on business
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1  Thank Teri3859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan B, Manager at Country Inn & Suites by Radisson, Lubbock, TX, responded to this reviewResponded 2 November 2013

Teri, we are so glad you enjoyed your stay here with us. I informed Katie and Mike about their amazing service and yes, they do remember you and hope you made it home safely. And yes breakfast is actually my favorite department because I get the privilege to taste things before we serve them to our guests, and I absolutely love the green initiative we have taken in using real serving ware and flatware. Thanks for staying with us and hope to see you again soon.

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Reviewed 8 October 2013 via mobile

For the price, this hotel provides first class rooms, breakfast, and professional and attentive service. Provide you with magnifying option makeup mirror, and high end toiletries. Everything in the room was spotless and a great presentation. Don't pass this one up, you will be glad you stayed with Country Inn and Suites, Lubbock !

  • Stayed: October 2013
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1  Thank Principal306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roshan B, Manager at Country Inn & Suites by Radisson, Lubbock, TX, responded to this reviewResponded 2 November 2013

Thank you, we are so glad you enjoyed your stay here with us, we try and offer the best amenities possible for the best guests. Thank you for your stay and hope to see you again soon.

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Additional Information about Country Inn & Suites by Radisson, Lubbock, TX

Address: 5806 Interstate 27, Lubbock, TX 79404-5100 (Formerly Country Inn & Suites By Carlson, Lubbock)
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lubbock
#5 Best Value Hotel in Lubbock
#6 Family Hotel in Lubbock
#7 Business Hotel in Lubbock
Price Range: £50 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Radisson, Lubbock, TX 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Country Inn & Suites of Lubbock offers all the comforts of home and we are here to provide you with a quality stay whether you are on your Lubbock vacation or if you are visiting Lubbock on business. Lubbock, the home of Buddy Holly and Texas Tech University, has plenty to do including watching Pat Knight's basketball team. If you want a flashback of history and innovative ideas, let us show you about the Buddy Holly Museum and walk of fame, the OmniMax or Science Spectrum Theater, Silent Wings Museum, or the American Wind Power Center is just a short hop & skip away. If you're into fantastic wine tasting during your stay at the Country Inn & Suites take time out to visit the Llano Estacado, Caprock or Pheasant Ridge Winery. If you are in town to see Mike Leach's football team play in the SBC Jones Stadium or Pat Knight playing basketball at the United Spirit Arena you will have an exciting treat in store for you. Lubbock is home of the Renegades, which is Lubbock's Professional Arena Football Team. Whether enjoying sports or Lubbock's fine arts and museums, make your Lubbock vacation smart and stay at the Country Inn & Suites Lubbock. Lubbock isn't just about West Texas BBQ, we have an exciting list of restaurants that will make your taste buds come back for more of our flavorful offerings. Remember you don't have to be Mike Leach or Buddy Holly, but you can stay revived at the Country Inn & Suites Lubbock. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock
Holiday Inn Lubbock
Holiday Inn Express Lubbock
Lubbock Holiday Inn

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