Bad business from the beginning. Visited the winery the end of October. Mom bought me 12 bottles of wine as Christmas gift to give me Gold status. The brochure was incorrectly worded not 12 bottle a year (as the girl continued saying) but 4 shipment of 12 bottles 4 times a year. I pointed it out and they apologized new ownership and it was changed the next day. I enjoy wine and travel to Lubbock often so decided to continue the membership so I gave my credit card so my Mom's wouldn't be charged for the remainder shipments. A week later I checked the website and it showed 6 bottles, not 12 ordered and wrong membership status. I emailed/called - no response. Called/emailed again first week in December to find out why my wine hasn't arrived. A week later Sue did call/emailed me back and my shipment was being processed. It was processed alright - to my credit card for the 12 bottles already paid for with incorrect wines and for almost double the amount and they didn't charge for shipping. It had to be shipped since we were flying and we agreed to let it go with the November shipments. I also had to bring it to their attention their pricing was wrong. It was refunded and my wine was promised to be packaged and shipped that day and didn't charge for the shipping. Thinking it was all resolved waited for the wine to arrive, it is now the end of December AND NO STILL NO WINE that was paid for in October. I have left several messages/emails and no response. I am guessing they got that wrong too and shipped it to my mom overseas, but cannot get someone to confirm how and where they shipped it too. Too many wineries around to be doing business with this one.
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