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“Fantastic place to get away!!!”

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Arbor Inn and Suites
Ranked #18 of 66 Hotels in Lubbock
Certificate of Excellence
Big Spring, Texas
1 review
“Fantastic place to get away!!!”
Reviewed 15 March 2013

We stay at the Arbor Inn and Suites everytime we make a trip to Lubbock. Rob (Owner) and his staff are always very helpful and friendly. The rooms are very clean and the breakfast has a little bit of everything! Highly recommend this hotel!

Room Tip: Be sure to ask for a Suite. They have regular rooms available also.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank TXAGGIE_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 1 April 2013
It's our pleasure to welcome you to Lubbock. Thank you for the high recommendations! We'll see you next time you're in town.

Thanks,
Rob
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237 reviews from our community

Traveller rating
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    53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Abilene, Texas
1 review
Reviewed 13 March 2013

I use this hotel for business and family trips. I have always had a clean room, with a great mattress. Almost feels like home. The staff is always friendly and efficient. I look forward to bringing my family in the summer and trying out the pool.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 18 March 2013
We're proud to be your home away from home, Elaine! Thank you for taking the time to review us. We'll see you this summer, and we'll have that pool ready!

Thanks,
Rob Meyer, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 February 2013

Think of a room that's sparkling clean, and large enough to fit even 4 queen size beds. Unbelieveable! That is Arbor Inn conveniently located on the loop in Lubbock. This is my new hotel of choice in Lubbock.
On the freeway-- you have to enter from behind and find the little street between Lowes home center and the Arbor Inn. A little tricky but worth it.

Room Tip: Some have balconies-- that's rare in modern motels. The room I had was gigantic and the desk cl...
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SavySally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 26 February 2013
Great tip, Sally! That should definitely make it easier for folks to find us. We're proud to be your new home away from home in Lubbock. Thank you! We look forward to welcoming you back.

Thanks,
Rob Meyer, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coopersburg, Pennsylvania
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 February 2013

We stayed in a king suite for one night while driving from Denver, CO to San Antonio, TX- Lubbock was a good half-way point for us. We had our two preschool age children with us. Room was clean & comfortable. Hotel was peaceful and quiet. Staff was friendly. Breakfast was average; the Tuesday afternoon manager's reception was a nice, unexpected bonus. Outdoor pool was closed this time of year.

I have no complaints about our stay - again the room was clean, comfortable, and quiet - which is what you pay for. There are a few things the hotel could do better, however. The king suite has a full mini-kitchen with two-burner stove, full-sized fridge, and dishwasher. We chose this location over competitors thinking we could save money for dinner and eat in. However, there are no pots, pans, dishes, utensils, dish towels, dish soap, or anything else one would need to cook or clean. I assumed with a full kitchen - there would be a few dishes or a pot to cook pasta in. No such luck. I think providing a few dishes would be a nice touch. That said, the staff was nice enough to let me borrow a pot from the kitchen.

I would recommend Arbor Inn and Suites and would have no problem staying here again.

Room Tip: We stayed on the 2nd floor and the room was very quiet. No noises from above or below.
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  • Stayed February 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank COMommyX4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 13 February 2013
You definitely need a place to lay your head after a long drive like that! It was our pleasure to help you and your little ones get some much-needed rest. That said, we want to apologize for your frustration with our kitchen set-up. While we do offer a full kitchen, we feel it is most efficient to keep spare sets of cookware and dishes at the front desk. Don't hesitate to ask—we're always happy to lend a set to our guests! Still, we're glad that you enjoyed your stay, and we'd love to welcome you back next time you're in our neck of the woods. Until then, enjoy your trip!

Thanks,
Rob Meyer, Manager
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Woodbridge, Virginia
Level Contributor
1 review
Reviewed 1 February 2013

Much better experience than my last stay in a high end competitor!! If I am ever back in Lubbock I will stay here again! Owners' reception on Tuesday night was an added bonus. Rooms were clean and spacious. Best nights if sleep I have had in a ling time!!

  • Stayed January 2013
    • Value
    • Location
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Helpful?
Thank lv2bfishin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 4 February 2013
Glad you could join us last Tuesday! Thanks for making us your new Lubbock headquarters. We're looking forward to welcoming you back!

Thanks,
Rob Meyer, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 January 2013

This is a delightful place to stay. Great rooms ,helpful staff and so many little extras you don't normally fine, free laundry, free Meal on tues evenings, free bottled water in the lobby at all times and ice tea and cookies every afternoon. Owner Rob is present most the time and always available to help. This will be our go to place if we are back in lubbuck

Room Tip: We were on third floor with balcony with king suite which had full size fridge two burner stove top...
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snowdoc2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 28 January 2013
It's our pleasure to welcome our guests to Lubbock! We're so glad that you felt at home. Thank you! We look forward to your next visit.

Thanks,
Rob Meyer, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesquite, Texas
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 December 2012

Normally, when I visit Lubbock, I stay with friends. However, when we're in town for a wedding in their family, obviously all of their beds are taken.

Staying at the Arbor Inn and Suites was about as close as I could get to true Lubbock hospitality. We had no trouble with service, either of our rooms, or with any questions we had to ask. The staff was incredibly friendly and helpful with advice on the quickest way to get places from their location, and the breakfast was great. Nothing too above and beyond, but definitely better than the defrosted biscuits and toast that you get at most continental breakfasts.

The rooms, of course, were fantastic. We opted for rooms with two queens, and those also came with a pleasant sitting area next to the window. I adored the layout of the rooms because with the sitting area by the window and a partial wall separating the beds (see other submitted user photos) from the sitting area, it really helped keep the room dark at night and assisted with my sleep.

I would highly recommend this hotel to anyone traveling through or to Lubbock.

  • Stayed July 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank imaginetruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Manager at Arbor Inn and Suites, responded to this review, 13 December 2012
Glad we could make you feel at home! Thank you very much for staying with us, and for taking the time to sing our praises on TripAdvisor. We'd love to welcome you back next time you're in town! :)

Thanks,
Rob Meyer, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Arbor Inn and Suites

Property: Arbor Inn and Suites
Address: 5310 Englewood Ave, Lubbock, TX 79424-1163
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 
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Also Known As:
Arbor Hotel Lubbock

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