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“Never Again!”

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La Quinta Inn & Suites Lubbock North
Ranked #15 of 68 Hotels in Lubbock
Certificate of Excellence
Austin, Texas
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Never Again!”
Reviewed 14 July 2011

At one time, this was one of the better hotels in Lubbock. It has gone downhill fast! There was no carpet in the hallways(staff said it was being replaced due to water damage), and our non-smoking room smelled strongly of smoke and mildew. We canceled our reservation here and went to another hotel.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cm1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tom6018, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, 3 August 2011
after a long wait for our carpet to be milled, we have completed our restoration following a hard freeze that caused water line breaks. we appreciate all feedback from our Guests, the information shared offers us the opprotunity to improve in our Guest service and accommodations.
Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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432 reviews from our community

Traveller rating
    194
    121
    50
    39
    28
See reviews for
213
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96
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Fredericksburg, Texas
1 review
Reviewed 10 November 2010

My family came went u to Lubbock November 5 and we were able to find this hotel at the last minute. We had to transfer from another hotel and the hotel staff was able to accomodate us. The hotel was very new and very clean. The hotel had many features such as and indoor pool and plenty of other ammenities. I will be staying at this hotel for upcoming trips.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hill-country-native
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conroe, Texas
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2010

My husband and I were traveling back to Houston from Sante Fe, NM and booked one of our free nights and was pleasantly surprised at the room given to us. The Manager graciously gave us a room in the new wing which was spotless, comfortable and we both slept like babies as it was a very quiet room.. Some hotels give you the crappiest rooms they have available if it is a free earned night, but not this hotel...Great job!!! I would recommend this hotel to anyone.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mimipam77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texas
1 review
Reviewed 22 December 2009

Good hotel with all the amenities. Good breakfast also. However, the $99/night rate is a little pricey for a La Quinta on the outskirts of the loop. Once other hotels come up in the area the price should drop.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasLiq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 January 2009

We booked this hotel for a return trip through Lubbock after a lackluster stay at the Best Western Windsor property.

OK. We had one significant problem with this hotel. I always remove the hotel's bedspread & blanket to replace them with blankets from home. In doing so, I discovered a 4-inch diameter wet spot on the sheets; soaked all the way through to the mattress. YUCK! The blanket & bedspread were not wet, so it was clear that the sheets had not been changed. Again, YUCK!

The front desk employee was apologetic & we were immediately assigned to another room which appeared to be perfectly clean.

The rest of our stay was flawless. Our room was clean, quiet & comfortable. The Tempurpedic bed was especially cozy & the flat screen TV was a nice touch.

We had no problem having our dog along for the stay at no extra charge.

This is a pretty hotel that still appears to be new. Despite the housekeeping problem that we initially experienced, we'd stay here again & would recommend it to others.

  • Liked — The comfortable bed!
  • Disliked — Housekeeping issue with our 1st room
  • Stayed January 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LaurenTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
111 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 13 December 2008

This is the newest La Quinta in Lubbock, built in 2006. It's the best hotel we could find here after we walked out of the hotel we originally booked because it was filthy. Lubbock has mostly awful cheap chain hotels built in the early nineties that have not been renovated. No luxury properties. This La Quinta has very comfortable beds with memory foam pads, but the pillows were like resting your head on a rock. I complained and got feather pillows, so ask for them. They're not great but they're better. The room was clean, and there was plenty of hot water. Free wireless internet in the room, and a frig, and flat screen T.V. Nice, long counter in the bathroom but no make-up mirror. The heated, indoor pool and whirlpool are small but clean. A major problem was noise the first night of our stay--screaming kids and the desk clerk not only did nothing but didn't write a report of our complaint so that when we asked the next morning what had been done about it, we had to explain all over again. When we had to cut our visit short to head to Clovis, NM, the clerk was very nice about it, and we were not charged, however, when we asked about the La Quinta in Clovis, he did not offer to call there. Just gave us the phone number! Rates for a king room went up on Friday and Saturday from $99 to $134 and $144, even with senior and AAA rate.

  • Liked — Comfortable memory foam on the bed
  • Disliked — No response to noisy guests
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank NewYorkCityStickler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
1 review
Reviewed 24 November 2008

We stayed, recently, at the LaQuinta Inn by the Heart Hospital, on impulse. We payed for our room with a debit card. Told them it was a debit card, like it says to on the sign on their counter. Received a zeroed out balance reciept, the next morning on departure. Then an employed "accidentally" made an additional debit, on our credit card for 163.00. The manager would not reverse the charges, but admitted they had made a mistake. By the time the charges were reversed, and the situation settled, it was three days later. After having to contact our bank, and their corporate office and the hotel, multiple time. It is bad enough that they admitted the mistake, and then would not take care of the problem. But did not seem to care about the trouble they had caused.

  • Stayed November 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank farmperson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Lubbock North

Property: La Quinta Inn & Suites Lubbock North
Address: 5006 Auburn St, Lubbock, TX 79416-3031
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Lubbock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock North 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The La Quinta Inn & Suites Lubbock North makes traveling a breeze, not to mention comfortable, thanks to free airport shuttle service (8am-5pm weekdays). We also feature modern amenities like flat screen televisions as well as Tempur-Pedic and pillow-top mattresses. You'll also enjoy a Free Bright Side Breakfast each morning. Take a refreshing swim in the heated indoor pool, relax in the Jacuzzi, or work out in our convenient onsite fitness center. In addition to free high-speed wired and wireless Internet access, each of our spacious guest rooms include a coffee maker, hairdryer, iron w/ironing board, work desk with extra outlets and more. Take advantage of our ample meeting space for your next business meeting or social event. The La Quinta Inn & Suites Lubbock North is located near several popular area attractions and restaurants including less than 10 minutes to Texas Tech campus. We are proud to be an Official Corporate Partner of Texas Tech University! ... more   less 
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Also Known As:
La Quinta Inn And Suites Lubbock North
La Quinta Inn & Suites Lubbock North Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta

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