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La Quinta Inn & Suites Lubbock North
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Reviews (533)
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242
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47
34
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All reviewsheart hospitalpet friendly hotelroom was cleanthe loopstay there againthe air conditioningstaff was friendlyindoor poola great place to stayking bednew mexicowaffleseasy accesstexas techthe breakfast arealqpets
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449 - 454 of 533 reviews
A La Quinta traveler
New Braunfels,Tx
1
Reviewed 30 June 2013

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 June 2013

I travel for business monthly and stay at many La Quintas across Texas. I had stayed at the hotel 2 years ago and it was a pleasant stay. This time, I was placed in a room in the new building next to an ice machine with family travelers and it was the loudest two nights I have ever encountered at a hotel. I was surrounded by families with kids but ever time they would leave or enter their room, the door would slam so loudly that my room walls would shake. This went on the first night until 11pm on a Wednesday so I called the front desk to ask nicely to be transferred to a new room. The gentleman told me he would talk to the loud room and said there was no need to transfer to a new room. The noise finally stopped about 11pm but I was already lacking in sleep seeing that I had to get up very early for business. The second night was worse as one family decided to come in at 1:30am in the morning, go in and out of their room mulitple times and access the ice machine next to my room. All this was so loud it woke me up. I had to handle the situation myself. On top of this extreme noise level at late hours of the night during the week, there was blood on my sheet and the window curtain. There was grime and buildup all in the bathroom. Lastly, the management was sarcastic and uncaring in their response to my private review to them and offered no consolidation for this terrible business stay. There is another La Quinta Inn & Suites in Lubbock and I will be staying there in the future.

  • Stayed: May 2013, travelled on business
    • Value
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Thank Leslie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A La Quinta traveler
Midland, Texas, USA
1
Reviewed 10 June 2013

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 May 2013

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 May 2013

Stayed here about a year ago, and the property was fine. Stayed here over the weekend of May 17-19, 2013 and was very disappointed! We were a party of 4 rooms, two out of the four rooms had A/C issues. There were many conversations with the front desk concerning this issue, but their solution was just to unplug the unit and replug it--did this several times, but the rooms would still not cool. Finally, after a hot night and many phone call, they moved us to another room. A third room in our party had a very dirty bathroom. Tub dirty and moldy, toilet appeared to not have been cleaned. Staff did come and clean, however the next morning, the staff came and picked up dirty towels, but did not leave clean ones, or make the bed, they also picked up the extra toilet paper. Hotel staff on duty over weekend, did not appear to want to deal with any of the issues, they were just interested in putting you off, hoping you would give up.
Hopefully, the issues with the staff will be resolved, our first stay a year ago, was much different.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ernie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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