The hotel needs repairs. My first room had a non functioning air conditioner. I was quickly moved to a new room which had an air conditioner that cooled but made lots of noise including an occasional knocking sound. I was woke up by the knocking but did not want to move again. The ice machine on the second floor did not work. The water was very slow to drain in the shower and the ceiling in the bathroom looked like it was falling in around the vent. The restaurant and front desk staff were very nice and friendly, the male bartender not so much. The beds were comfortable and the rooms were very quiet.
- Official Description (provided by the hotel):
- West Texas' premier hotel address. The MCM Elegante Hotel & Suites offers deluxe accommodations and amenities combined with the West Texas hospitality that has made Lubbock legendary. Located in downtown Lubbock, we are convenient to Texas Tech University and the Lubbock International Airport. The historic Depot Entertainment District and the Broadway Strip are just minutes away. Your pleasure is our business at the MCM Elegante Hotel & Suites. ... more less
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- Also Known As:
- Holiday Inn Lubbock-Hotel And Towers
- Lubbock Holiday Inn