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“My Primary Home”

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Best Western Plus Lytle Inn & Suites
Ranked #1 of 2 Hotels in Lytle
Certificate of Excellence
GreenLeadersBronze level
Marshall, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“My Primary Home”
Reviewed 23 July 2013

This hotel has been my home for almost 1.5 years. The work that brings me down here from East Texas is normally 60 to 100 miles from here but the reason I continue to come back to the Best Western in Lytle is the hospitality. I consider all the girls that are employed here, my girls. It's not like a Hotel/Customer relationship, we have become friends. I know everyone by name and they greet me with a big smile when we meet. As a matter of fact, last year the Hotel had an employee Christmas party and I was invited. I was treated as part of the family and that's what you pick up on when you stay long enough to see what's going on. I get ideas in the middle of the night pertaining to my work and I get up sometimes around 2 am, go down to the desk and I don't even have to ask if I want coffee, if it isn't fresh, my girls will make some. Even the breakfast at 6 am can be custom built. That's always a welcome break in the same thing every day and it's homemade. I witnessed a company (oil field related) come in, worked around the clock and the hotel provided breakfast at their shift change. The Owner/Manager saw that a few of us were grilling out the back door of the hotel so he had a patio built right outside the pool area with an open grill and furniture to relax in. I have my laptop, printer, ex-drives that I need for work and I asked for a small table to set beside the desk for my equipment and it was purchased especially for me to use. Just about anything within reason, the hotel will provide. They have "Happy Hour" every Tuesday and Wednesday with drink and Hors d'oeuvre. Mr. Hasu has invited me to dinner several times. One weekend, I cooked for my girls. The suites have a small kitchen with ref, cooktop, micro, sink. My room isn't a suite but it has ref, micro, sink. With a small burner, a person can do wonders. I have to have fun whether I'm working or playing and being here at this hotel enhances the day. Being within 20 miles of San Antonio makes it close enough to drive into and take care of business and come back to get out of the business of a large city. There is a lot more to say about the hotel and the employees but my laptop is about to run out of memory. This is the place to stay.

Room Tip: I stay on the ground floor because my vehicle is right out the door.
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  • Stayed July 2013, travelled on business
    • Value
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Helpful?
1 Thank vrinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... L, General Manager at Best Western Plus Lytle Inn & Suites, responded to this review, 7 August 2013
It was an absolute pleasure to read your review. Thank you so much for taking time to write such a positive and detailed review of our Hotel for our future guests. We are simply working to be the best, and its very rewarding to hear that our efforts are showing. We consider you part of our Best Western family and it is truly our pleasure and an honor to serve you. We understand there are so many choices for hotels, we are delighted you have chosen us as your home away from home. We appreciate your loyalty and your continued patronage.
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Baton Rouge, Louisiana
2 reviews
Reviewed 18 June 2013

I am one of the Oil Crew guys that comes in and eats breakfast which is amazing! However I wish there would be more bacon, ham, and plenty of orange juice to drink. My crew and I rotate every two weeks so I am at this hotel a lot. I am very familiar with the staff. We LOVE the Mexican food for breakfast when it is prepared. We would like to have tortillas with our meal. Like I mentioned bacon and ham would be appreciated, we come in after working extremely hard all night and we are starving when we come for breakfast.

Stayed May 2013, travelled on business
Review collected in partnership with Best Western

Helpful?
Thank 639C_Sar639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... L, Front Office Manager at Best Western Plus Lytle Inn & Suites, responded to this review, 7 August 2013
Thank you for your review. We are glad you enjoyed our breakfast, you are most welcome to come back any time. Our breakfast is still amazing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermont, USA
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 27 May 2013

My husband and I stayed at the Best Western Plus while visiting our daughter/grandson. We have been to the San Antonio area many times and have always stayed Downtown. I was tired of parking fees and traffic so we decided to stay closer to her home and a bit further from the city. The hotel is new and very clean, the staff helpfull, free wifi and parking was free; although I thought the lot was a bit on the small side. We did not go to the breakfast, but the area looked clean and nice. The hotel is right off the interstate which means you are very close the the interstate....but the interstate is very close to you! The noise from traffic may bother some people, so if you are a very light sleeper I would recommend asking for a room facing away from the road; we did not have a problem sleeping but others may. There is a HEB plus (large grocery store) across the street (under the overpass) as well as a small strip mall and a Mcdonalds. The rooms have a small fridge, cubbords and a microwave so you could make use of the nearby grocery and make your own meals. The bed is very high, which I may not have noticed except that our 1 year old grandson looked like he was going to jump off a cliff when he neared the edge...he was promply put on the floor. If you have small children that may share the bed with you this could really be a problem and asking for a crib/cot in advance would be recommended. The bed was extreamly comfomfortable and there were adaquate pillows. Some may find the bed/pillows to be a bit soft, but I loved it. Downtown San Antonio is an easy and fast 25 miles away and places like Sea world are easy to get to. There were many workers from nearby oilfields staying while we were there, onother reviewer spoke of dirt being tracked in. The hotel must have read the review beause the policy has changed since then. Every morning when the workers leave for the fields their room key would be deactivated and would not be activated until they were cleaned up. There was a power washer at the front door which I was told by the hotel manager was used to clean their boots! Overall I would happlity stay at this Hotel every time I visit My daughter.

Room Tip: Ask for a room facing the back of the hotel (away from the interstate) if you a light sleeper
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank riverhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... L, Front Office Manager at Best Western Plus Lytle Inn & Suites, responded to this review, 30 May 2013
Thank you for taking time to write a review on TripAdvisor. At our Best Western Plus, we offer big city hotel amenities paired with small town charm, making us the ideal location for business and leisure travelers on IH 35 South. We are delighted to hear you have chosen us as your preferred hotel of choice and we are looking forward to your next visit with us
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MIDWEST CITY
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2013

I have been putting off writing this review but since tripadvisor ask again here we go.I made a reservation about a week in advance for 6 days in a jacuzzi suite on the internet,when we arrived they told me the room was not available because one of their regulars extended their stay and no one knew about it,after a very uncomfortable discussion they comped our first night in a different room the next day we had to move to the correct room,I inquired about the rate and they quoted me a rate $20 higher,they said they canceled my internet reservation and made me a new reservation at the hotel so I could not get the internet rate,after some more very uncomfortable discussion they called the Best Western Reservation 800 number and they agreed to the internet rate when I got the bill I got 3 days internet rate and 2 days at the higher rate they also put a deposit on my card I guess for extra towels(MORE THAN 2) I travel a lot on business and stay in quite a few hotels this kind of treatment is just unacceptable,if my wife of 40 years had not been with me I would have just slept in my truck,the hotel is just a bit above average I WILL NOT BE BACK!!!

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank EUGENE L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... L, Front Office Manager at Best Western Plus Lytle Inn & Suites, responded to this review, 30 April 2013
Thank you for taking the time to write a review on our hotel. We apologize for not meeting your expectations. You originally booked a whirlpool King room on the internet and when you arrived at the hotel, unfortunately the guest in that room had not checked out. As a gesture of our Hotel's goodwill and for the inconvenience we caused you, we upgraded you to a king-size suite and we also comped your first night stay. We were able to adjust your rates once we got confirmation from central reservation. All credit cards are automatically preauthorized for the amount based on length of stay at check-in,. then actual amount is charged at checkout.
It is our goal that every guest who enters our Hotel experiences the spirit of our hospitality. We would like to extend that hospitality to you. We hope you come back to see us.
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Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 April 2013 via mobile

We are originally from Lytle but have moved away. When we come home we normally stay in San Antonio and have to travel out to see family. We decided to try the new hotel and it was so great.

The staff was very helpful and polite.

The hotel was fairly clean. There were a lot of oilfield guys staying in the hotel and they seem to track mud everywhere but it's not like you can make them leave their boots by the door or anything and the cleaning staff seemed to stay on top of it even though it looked like a constant job! Lol

The breakfast was a normal Best Western breakfast. :) only thing that could have improved breakfast would be real salsa rather than packets of picante. Salsa should never be in packet form<<< gross!

The only complaint I'm listing is that the hot tub was not hot. It's was mildly warm. It was technically warmer than the pool but still not warm and definitely not HOT. The dial on the wall seemed broken because turning it didn't make any difference and it freely turned both clockwise and counter-clockwise:(

All in all it was a great hotel and a huge improvement on the only other option in Lylte which has been particularly icky since I was a little kid. :)

  • Stayed April 2013
    • Value
    • Location
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Helpful?
Thank Mistyeveduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... L, Manager at Best Western Plus Lytle Inn & Suites, responded to this review, 26 April 2013
Thank you for your review. We are glad you enjoyed your stay with us. Yes, our staff continuosly stays ontop of keeping the hotel clean for all our guests to enjoy. We look forward to your next visit with us.
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1 review
Reviewed 17 March 2013

Many of the area hotels had limited availability for spring break travel. Was not satisfied with our options until I came across the link for Best Western in Lytle. Rooms were spacious, very clean, very comfortable, loved the decor; staff was friendly and helpful from front desk to housekeeping; convenient drive to both downtown San Antonio and Sea World; kids loved the indoor pool; hot breakfast was a little crowded on the weekend, but the staff kept refilling breakfast selections. Exceeded expectations. Will definitely stay here next time we're in town.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 6_in_texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Pl... L, General Manager at Best Western Plus Lytle Inn & Suites, responded to this review, 22 March 2013
Thank you for taking time to share your positive reviews about our Best Western Plus and our staff on Trip Advisor. Our team members were thrilled to hear that you and your family enjoyed your stay with us and that we exceeded your expectations. We are conveniently located to Seaworld, Downtown and San Antonio attractions. We look forward to you next stay with us.
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Additional Information about Best Western Plus Lytle Inn & Suites

Property: Best Western Plus Lytle Inn & Suites
Address: 19876 I-35 South, Lytle, TX 78052 (Formerly BEST WESTERN PLUS Lytle Inn & Suites)
Phone Number:
Region: United States > Texas > Lytle
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lytle
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Lytle Inn & Suites 2.5*
Number of rooms: 64
Reservation Options:
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