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“Amazing service” 5 of 5 bubbles
Review of Holiday Inn Express Hotel Marble Falls

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Holiday Inn Express Hotel Marble Falls
Ranked #4 of 7 Hotels in Marble Falls
Llano
1 review
“Amazing service”
5 of 5 bubbles Reviewed 15 June 2012

I repeatedly visited my sister who was staying at the Holiday Inn for 5 days with my 1 year old nephew. The staff was wonderfully helpful and always went above and beyond to assist my sister with her very active little one. They even treated me as a vister, as a paying guest. Gigi was so very nice at the very tastey breakfast getting us juice for the kids and even remembering straws; the breakfast is actually self-serve. The room was very big, clean, and nice. The pool even had balls for the kids to play with and they always gave us extra towels to dry off. I would reccomend this hotel anytime, and I wish I knew all the names of the outstanding staff!

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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333 reviews from our community

Traveller rating
    269
    47
    5
    5
    7
See reviews for
103
89
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62
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Village Mills
1 review
5 of 5 bubbles Reviewed 15 June 2012

I recently experienced an enjoyable stay at your hotel. The service was excellent and I was particularly impressed with, Janice, the lady on the front desk. She was very pleasant and professional. Along with checking with me to make sure that my room was okay, she also gave me the names and locations of several good restaurants. I also found GiGi, in the breakfast service area, very pleasant and helpful. While I was having breakfast each morning I was there, she came by my table to check on me and see if she could get me anything, and she kept my coffee cup full. And I would like to add that your cinnamon rolls were delicious! I will be coming to Marble Falls again and intend to be staying at your hotel due to the outstanding service I received while there.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ramey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TX
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 15 June 2012

From the phone call a few hours prior to my arrival to see if I needed anything in particular, to the great and friendly service of the desk staff, including Daryl the manager, to the dining staff at breakfast - this stay was a bright point in an otherwise really sad weekend as I was in town for a funeral. The staff worked hard to ensure we had the needed rooms and went over and above board to make our stay wonderful. The rooms are huge compared to many hotels, including other Holiday Inn Express hotels that I've stayed in.

I have recommended to family in the area that they should recommend this hotel for out-of-town guests.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TxMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwall, Texas
1 review
5 of 5 bubbles Reviewed 12 June 2012

The service we received at this hotel was incredible. Everyone on staff was very friendly. Janice on the front desk was wonderful. She gave us advice on several restaurants and never failed to visit with us as we came in and out of the hotel. She was so sweet and friendly!!

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JennaJ425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleyville
1 review
5 of 5 bubbles Reviewed 12 June 2012

Our stay at this hotel has been awesome! The rooms are nice and actually very big and the complimentary breakfast was good. Janice, the front desk lady, is seriously the sweetest woman. She has made our stay here that much better because of her kindness. I highly recommend staying at this hotel if you are in the area and get to know Janice because she is so awesome.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aubrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
5 of 5 bubbles Reviewed 12 June 2012

I stayed for three nights and I have never been to a hotel that has better service and the most friendly staff. Everyone was always asking to make sure that we had everything that we need and they could not have been sweeter. Janice was at the front desk when we checked in and we had several questions throughout our stay and she was able to answer them amazingly. She is the sweetest lady I have ever met and I dont think that i have ever been to a hotel where someone has remembered me and knew who I was. She was always willing to help us and knew the area really well and was able to direct us to resturants and stores in the area that were amazing. This is honestly the most friendly staff at any hotel and Janice is the cutest lady with the biggest heart.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lauren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 June 2012

We were very pleased with our stay on June 9. The room was quite large. The breakfast was one of the best we have EVER experienced. (GiGi did an especially good job keeping the breakfast bar well-stocked and checking with the guests to see if she could help.) Hotel General Manager Daryl Barnes was quite attentive to guest needs and spent considerable time talking with guests during breakfast--that was great.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jwshell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel Marble Falls

Property: Holiday Inn Express Hotel Marble Falls
Address: 714 Corazon, Marble Falls, TX 78654-6276
Phone Number:
Region: United States > Texas > Marble Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Marble Falls
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel Marble Falls 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to Marble Falls’ Newest Hotel, the Holiday Inn Express Marble Falls, TX. Nestled in the heart of Texas Hill Country, this beautifully designed spacious hotel offers a rich Tuscan feel. The Holiday Inn Express Marble Falls is located only 45 minutes west of Austin and 80 miles north of San Antonio on Hwy 281 and Hwy 71. ... more   less 
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