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“A Really Nice Property”

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La Quinta Inn & Suites Marshall
Ranked #6 of 14 Hotels in Marshall
Certificate of Excellence
Reviewed 20 July 2013

This is a fairly new property, and it is nicely decorated. The breakfast area is large, and efficiently arranged with adequate choices - especially considering the reasonable rates. As some other reviews indicate, there are some maintenance, and housekeeping details that need attention. They are not enough of a concern to keep me from returning, but I did address them in my response to La Quinta's Guest Satisfaction Survey. Hopefully, management will survey the property through the eyes of the guests.

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with La Quinta
Thank TexasSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 - 202 of 264 reviews

Reviewed 9 July 2013 via mobile

We have family in Marshall and are always traveling for pleasure to the area. Whenever our stay calls for multiple nights, we call this LaQuinta our home away from home. It's located about two "blocks" south of I-20 on Highway 59, the rooms are clean, the bathroom spacious, and the towels plentiful. The mini-fridge and microwave are super convenient for extended stays. Any extra toiletries that you may need are given by the staff without hesitation.

Be advised, the following info is not intended to be a negative reflection on the property or staff in any way. Our very first stay at this newly built LaQuinta was last year for Thanksgiving and our room was located in the first floor near the pool. We left the room for family dinner and returned late that night only to find there had been an issue with the pool and our room was partially flooded. None of our luggage was damaged, but the floor was damp and the room was uninhabitable for the night. I immediately went to the front desk to notify the clerk and request to be moved. No one was there so I called the front desk phone and let it ring, and ring, and ring. Before long, the night clerk was rushing down the hallway from the direction of the rooms to answer said phone. I hung up and advised him of the flooding and need to be moved. He was aware of the flood and had been tending to the issue as we spoke. He immediately found us another room comparable to the first and, without question or delay, we were moved.

Our most recent stay was for a June 1st wedding in nearby Longview. As always, the staff was friendly, courteous, and gave a detailed rundown of the operation of the key card entrances, location of the amenities and operation of the tv (which helped tremendously as it gets tricky with satellite).

This LaQuinta is officially saved to my list of faves for when I travel to the East Texas area.

  • Stayed: June 2013
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1  Thank vitaluv00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

Easy access. Clean room. Comfortable bed. Mini refrigerator and microwave. Large TV, but not a fan of DISH. Nice and courteous staff. We didn't eat breakfast, use the fitness room or swim in the indoor pool.

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with La Quinta
1  Thank Kari R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

Very clean and I loved our stay! Room was beautiful! Bathroom was clean! It was a perfect vacation! Quiet. loved the swimming pool and computer room! Everything smelled good. The staff was very nice. Breakfast was good, nut I did wish they had more of a variety of breakfast meat. Loved the Texas shaped waffle maker.

  • Stayed: June 2013, travelled with family
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Review collected in partnership with La Quinta
1  Thank Venita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A La Quinta traveler
Denton, Texas, USA
12
Reviewed 22 June 2013

  • Stayed: June 2013, travelled with family
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Review collected in partnership with La Quinta
2  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A La Quinta traveler
Odessa, Texas, USA
11
Reviewed 21 June 2013

  • Stayed: June 2013, travelled with family
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Review collected in partnership with La Quinta
1  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 June 2013

I'm not sure why this hotel is as highly rated as it is.

Pros: Breakfast wasn't bad. It was a fairly run of the mill free breakfast bar. I'd rate that as average, but it was the only thing that rose to that level.

The front desk person appeared to be taking a cigarette break when we arrived and didn't seem particularly happy to be serving anyone. A smile would have gone a long way, but it wasn't forthcoming.

The price was comparable to other properties in Marshall, but the room was very small. There was very little room to move around. It was clean, but for a newer hotel the linens, the carpet and furniture seemed in pretty poor shape.

The doors are so close to each other it was a mental exercise trying to figure out how they possibly fit so many rooms into so small an area even given the cramped dimensions inside our room. It was like a puzzle. Were there rooms even smaller than ours?? How is that even possible?

The walls are thin. Don't expect a great deal of privacy or quiet.

I would NOT recommend this place, nor would I stay in Marshall again if it meant staying at this hotel.

  • Stayed: May 2013, travelled as a couple
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1  Thank Shea1114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Marshall

Address: 6015 E End Blvd S, Marshall, TX 75672-9701
Phone Number:
Region: United States > Texas > Marshall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Marshall
Price Range: £70 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Marshall 2.5*
Number of rooms: 61
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