We had stayed last year in a king with a jacuzzi tub. This year we were told we could not get one even though they had them available. When we checked in we were met by a rude manager named Charles. He wasn't helpful at all & we had to ask for everything that most clerks generally ask if the guest needs. There were no extras in our room. We had to ask for extra bedding.
Our late arrival made it too late to enjoy the indoor hot tub. My husband had items in his hands & opened the door with his key. The manager zipped through did his thing & back into the hotel he went closing the door behind him, never once offering to help by holding the door open, taking his turn, or apologizing for cutting in front.
We generally stay in Lindale & enjoy their indoor pool & quiet surroundings, but we thought this would help us be closer getting home. What a disappointment. It's noisy & uncomfortable. Read the negative comments before staying here. They mean every word of what they are saying. And they are true.
Back to Lindale for us, it's like coming home & visiting neighbors.
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- Also Known As:
- Comfort Suites Marshall Hotel Marshall
- Marshall Comfort Suites