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All reviews great location evening happy hour evening reception made to order breakfast beautiful hotel excellent stay two room suite sitting area performing arts center restaurants and shopping great happy hour omelet business trip next morning staff was friendly will stay there again the entire staff
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Reviewed 4 weeks ago via mobile

Great stay. Comfortable beds. Love the happy hour from 5-7 and the restaurant food and service was great! The only complaint is the planes fly directly over the hotel so that is a little noisy but that is what you get when you stay close to the airport.

Stayed: September 2018, travelled on business
Thank Debby P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at Embassy Suites by Hilton McAllen Convention Center, responded to this reviewResponded 2 weeks ago

Hello Debby P,

Thank you for choosing to stay at the Embassy Suites by Hilton - McAllen Convention Center! We truly appreciate your kind compliments! Our goal is to provide the best experience possible for all our guests. It's great to hear that you enjoyed our beds and restaurant! We have relayed your comments with our entire team.

Once again, thank you for choosing the Embassy Suites by Hilton. Please come back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We enjoyed our stay very much, really clean and new rooms. The pool area was great and the breakfast was good. It was perfect for our family of 7 and we will return for sure! The location is great, there are a lot of near by places to eat and shop. 5/5.

  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at Embassy Suites by Hilton McAllen Convention Center, responded to this reviewResponded 4 weeks ago

Hello J D,

Firstly, thank you for choosing the Embassy Suites by Hilton - McAllen Convention Center! Thank you for your wonderful compliments! Our goal is to make sure each guest receives an excellent experience. It's especially great to hear that you found our property and amenities to your liking! Your compliments have been passed along to our team.

Once again, thank you for choosing the Embassy Suites by Hilton. Please come back and visit us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel staff is very friendly and helpful. The rooms are well kept and spacious. The breakfast is plentiful and very tasty. The hotel's interior is beautiful. The hotel is in a great location close to restaurants and retail stores.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank JVela747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at Embassy Suites by Hilton McAllen Convention Center, responded to this reviewResponded 4 weeks ago

Hello JVela747,

First, thank you for choosing the Embassy Suites by Hilton - McAllen Convention Center. We appreciate you taking the time to share your feedback with us. We are glad to know that enjoyed your stay and found our location and amenities to your liking. We are also glad to know that our staff was friendly and helpful to you! We strive to make sure each guest receives the excellent experience that they deserve when staying with us.

Once again, thank you for staying with us at the Embassy Suites by Hilton. We hope you will visit us soon!

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Reviewed 4 weeks ago via mobile

Wonderful! The breakfast was good with a variety of choices, the pool was great for my family while I was attending conference at the convention center across the street.
Housekeeping was VERY friendly. Happy hour was a nice surprise (the snack crackers were stale but cheeses were good!). The layout of the room was wonderful! Pullout couch for our kiddo, kitchenette with keurig and microwave—shopping withing waking distance if we wanted but honestly had no reason to leave the hotel. Saturday night live band was really fun!! we will definitely stay here next year for conference !!

Stayed: September 2018, travelled on business
Thank Nomad168472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at Embassy Suites by Hilton McAllen Convention Center, responded to this reviewResponded 4 weeks ago

Hi Nomad168472,

Thank you for choosing to stay with us at the Embassy Suites by Hilton - McAllen Convention Center. We truly appreciate you taking the time to share your feedback with us. We are so proud that our team exceed your expectations and delivered an excellent stay for you and your family. We are especially proud that you enjoyed your breakfast, pool, rooms, and weekend entertainment!

Once again, thank you for staying with us at the Embassy Suites by Hilton. We can't wait to host you again!

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Reviewed 5 weeks ago

Everyone I encountered at the hotel was great, Joe was very nice in the Shuttle service two and from the airport. Marie and Jacqueline are always nice at the front desk to make sure I get checked in and out quickly. Heather in the restaurant help with my translation to Spanish to make sure my order was correct and she also made sure it was delivered to my room within 15 minutes.

Room Tip: plan ahead-hotel is popular for location & amenities. Best view is front side to see water pool in front of the convention center.
  • Stayed: September 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank adazwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHMSGuestRelations, Guest Relations Manager at Embassy Suites by Hilton McAllen Convention Center, responded to this reviewResponded 4 weeks ago

Hello adazwhite,

Thank you for choosing to stay with us at the Embassy Suites by Hilton - McAllen Convention Center and taking time to share your feedback. We are very proud of the team members you mentioned! Our team works hard to provide all our guests with an excellent experience every time they choose to stay at the Embassy.

Once again, thank you for choosing to stay at the Embassy Suites by Hilton - McAllen Convention Center and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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