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“Probably the best hotel in McAllen”

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SpringHill Suites McAllen
Ranked #13 of 42 Hotels in McAllen
Certificate of Excellence
Mexico City, Mexico
Level Contributor
187 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
“Probably the best hotel in McAllen”
Reviewed 12 March 2013

Stayed here for one weekend and it totally exceeded my expectations. To be more specific I have divided my stay in different areas.

Checkin- Check out
Both super fast, but it's really what you expect in these hotels. So nothing really special here. The clerk was really nice, But again, nothing spectacular.
Service----
The "problem" with these hotels is that you do not interact with the staff, apart from the clerk, the hotel was only guests. I do have to point out that during breakfast, the man in charged didn't changed the packages for the juice machine, so not a big deal, but he wasn't perfect. The cleaning ladies did a great work.So overall the service was very good.
Food
All rates include breakfast, which is slightly better than the average. There is a bit of fruit, eggs (they change them every day, bacon, ham, etc...), waffles, bread, cereal, juices and yogurts. Fortunately the eggs weren't the pre-made ones that are even found in 4 star hotels, they actually tasted good, so the breakfast did exceeded my expectations.
Rooms:
As seen in my pics posted, it's a very large room that can easily fit 5 people and is perfect for all the shopping bags. The bathroom layout is very strange to me, but it's ok. Even though is not old, the room starts showing some details that would require a nice remodelling/work done.
Amenities:
There is a pool and a gym, I bet no more than 10% of hotels in McAllen have those two. The gym is small but in good shape and very complete. The pool is indoors which is nice if outside is less than 90 F.

Overall the hotel is really nice, service is good and rates are very decent. Location is not the best, but they do offer a shuttle to La Plaza Mall, which is 5 minutes away.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Oscar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Any
English first
Alamo, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2013

I stayed at the Springhill suites for 5 days, it is not the first time i stay here i stay here all the time,
Breakfast is always different, not the same one back to back, one day could be chorizo and egg, or ham and egg, you name it!!!!

Fresh coffee all the time in the lobby and tuesdays, wednesdays and thursdays there is a managers reception from 5pm to 7pm

Food & FREE DRINKS!!!!

huge plus for me and my wife, we like out alcohol, they have budlight and miller light, 2 house wines red and white, and sodas, such as iced tea and pepsi.

loved the service provided to us from our FAVORITE CLERK! Tony Galvan!!!!
he has rotating shifts which is good and bad, since sometimes we dont get to see him due his rotating schedule, but when we see him he gives the best service, it was our anniversary and I wasnt very well prepared.

BUT!!!! i told this to Tony and he made sure that EVERYTHING went well for me and my wife that night. he bought us 2 bottles of wine from a local liquor store which he really recommended to try it out and we loved it, not to mention he always goes out of his way to help the guests here in this property.

good job tony, we will see you (I hope) in the next 2 weeks my friend.

I recommend this hotel to everyone in the valley to check it out.

Room Tip: choose the "ODD" numbers, they are more quiet than the even number rooms
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rodolfo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Texas
Level Contributor
230 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 28 February 2013

My wife and I were very happy to find this hotel at 5 am. We were given a room with no neighbors, which allowed us to get some much needed rest. Breakfast was excellent, with something for both of us. Our room was very clean and had a shower room with vanity as well as a separate water closet with sink. A desk and chair separate the sitting area, with sectional sofa, from the sleeping area, which had a very comfortable bed. The room had a small microwave and small refrigerator. All of the hotel staff were friendly and helpful, especially Rose, who checked us in at that early hour.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4gentexn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 February 2013

For the class of hotel that this falls in I was very satisfied with my accommodations. The hotel is in a shopping center with an Academy Sports and Five Guys Burgers. It is just a block south of the freeway and immediately on the north is a nice shopping area with chain restaurants and stores.The room was very clean and had a new feel to it. The decor was sleek and trendy. For the price and in the class of affordable hotels, this is a good value.

The bed could have been soft but was decent. The iHome alarm/radio's iPhone dock did not work so I could not play music. Hotel had a small indoor pool and fitness center and room had a mini fridge and microwave.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JA_TX_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar Park, Texas
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 February 2013

I've now stayed here several times, and when I visit the McAllen, Mission, Palmview area I do not think twice before making my reservation at this Springhill Suites! Hands down the best hotel out there! The room is so cozy that on this trip I fell asleep on the sofa and still enjoyed a great night's sleep. Breakfast was good, although I keep it simple with yogurt and a banana. Service was phenomenal, as always.

Thanks again Sprinhill Suites team,

Brian Hogan

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas City, Texas
Level Contributor
110 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 8 December 2012

The Spring Hill Suites McAllen is a newer suite-style business hotel in McAllen, Texas. Rooms are well set up with a sectional sofa and large work desk. Large bed is located on the other side of the desk, which divides the living room area and sleeping area. A 40" flat screen tv is located between the sleeping area and living room, easily seen from all areas of the room. Bathroom is split into two sections, one section for a large walk-in shower and vanity, the other for the toillet. An armoire is used to store clothes instead of a traditional closet. A small fridge and microwave are located near the door. A good continental breakfast comes with the room rate, and evening dinner is offered as well. It is not grand, but has the basics; free beer, free wine and a warm entry and side dish. The hotel reception area is dressed in blues and greens. It is a bit different but nice. The workout room is set up with cardio gear. A Cracker Barrel restaurant is within walking distance. The airport is seven minutes away. This is a good hotel for a medium-long stay.

Room Tip: Ask for a room on the end of the hotel farther away from the freeway for a quieter sleep.
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bahnreise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uvalde, Texas, United States
Level Contributor
97 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 December 2012

We stayed during thanksgiving holidays for a convention and it was a very nice hotel....it was 5 minutes from the convention center which made it very convenient.....due to a few busy days we were in and out a lot so it was nice to have a very comfortable bed to come back to.....probably the most comfortable bed I've slept in at a hotel and I've been to all kinds of hotels from cheap to luxurious.....the staff seemed very friendly and attentive, but i didn't get to interact with them too much due to a very busy schedule.....

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ricardo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites McAllen

Property: SpringHill Suites McAllen
Address: 1800 S Ware Rd, McAllen, TX 78503-8496
Region: United States > Texas > McAllen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in McAllen
Price Range (Based on Average Rates): £
Hotel Class:3 star — SpringHill Suites McAllen 3*
Number of rooms: 102
Official Description (provided by the hotel):
All suite, 100% non-smoking. Acrros the expressway from the new McAllen Convention Center. Conveniently located on the new urban West side of McAllen, with great restaurants featuring Romano's Macaroni Grill, PF Chang's, BJ's Brewhouse and Longhorn Steakhouse. Across the expressway from McAllen's newest shopping, Palms crossing, featuring Best Buy, Bath and Body, and Barnes and Noble, to name a few. Complimentary transportation to McAllen International Airport and local area shopping. ... more   less 
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Also Known As:
Springhill Suites Mcallen Hotel Mcallen
Fairfield Inn Mcallen
Fairfield Mcallen
Mcallen Fairfield Inn
SpringHill Suites McAllen Texas

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