We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Consistent quality at Hilton Garden Inn”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn McAllen Airport
Ranked #14 of 41 Hotels in McAllen
Reviewed 6 August 2014

I'd made reservations for a one night stay. On the day of arrival, I called in asking for a second night. The hotel was booked up and no rooms were available. By the time I arrived and checked in, the staff had accomodated my request for a second night. Hotel was clean, breakfast was good.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

Our entire staff is always ready to take that extra mile to ensure that our guest are always satisfied with their stay and service when stay at the HGI.

Thanks,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (337)
Traveller rating
Traveller type
Time of year
Language

158 - 164 of 338 reviews

Reviewed 2 August 2014

This hotel was shown as being booked all week on all the websites online. My husband is a Hilton Honors member and called the hotel to see if they could work with him on any last minute cancellations. They were able to get us in 2 nights and even gave us an upgrade. Just goes to show that sometimes it's worth it to reach out in person, rather than relying on the internet. This hotel is clean and well kept and has a small, but nice pool area. Breakfast is free if you don't ask for anything made-to-order, like pancakes. Everyone on staff from the maid to the kitchen staff were very nice.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank BGertrude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

Here at the HGI our goal to provide the best service possible and finding ways to accommodate our Hilton Honors guest the best way we can even when we are full. We thank you for staying with us and we’ll be waiting for your next phone call.

Thanks,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

Excellent location by airport and mall. Great breakfast buffet and setup. Very helpful staff and knowledge of local area stores and restaurants. We would definitely stay again. Price was very reasonable and compared with other chain hotels.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank lorenzog865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

Yes our hotel is located close to all the shopping malls and restaurants which make it easy access to and from these locations. We do offer a good breakfast to help start your day and try to provide the best service possible to our entire guest.

Thanks,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

I have stayed at several Hilton's and this was by far the best yet, I would stay here again, room very clean and quiest, breakfast was made to torder, staff great, and the front desk very business and personal.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 2 September 2014

Dear Guest,

We thank you for your comment and for letting us know we are doing a good job. This is the type of service we like to provide to our entire guest so they make continue to return back every time.

Thanks,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The hotel looks new and clean. Liked the breakfast and the rooms. Will definitely go back when we go shopping. For the value I think its worth it. Included a large sofa bed. Very close to restaurants and easy to get there.

  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 11 August 2014

Dear Guest,


We thank you for staying with us and giving us the opportunity to serve you. Our goal is to always provide a clean and comfortable environment to our entire guest.

Thanks,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

This hotel is conveniently located on Eastbound 83 and was a wonderful place to stay for the two days I needed to be in McAllen. No evening dining room service, like may HGIs, but room service is available. Great breakfast served by nice people. The stairwell I used could use a little attention...there were three bags of trash on the 4th floor landing when I arrived on Thursday and they were still there when I checked out on Saturday. But...no biggie. (However, clean stairwells are one way a hotel can distinguish itself to create a "wow" experience.

I'll stay here again should I revisit McAllen.

Room Tip: Free wifi for Hilton Diamond members.
See more room tips
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank HoosierTravelers08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 24 July 2014

Dear Guest,

We thank you for staying with us and giving us the opportunity to serve you. We appreciate your comment and will be sharing this with my staff as our goal is 100% satisfaction. We sincerely apologize about the stairway and has been address with my staff.

Sincerely,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Visited the Rio Grande Valley and stayed at the Hilton Garden Inn in McAllen, Texas. Who knew that there would be so many pleasant things in and around McAllen. The hotel was a pleasant place to stay. The rooms were clean and the people were friendly.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 724aprils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this reviewResponded 20 June 2014

Dear Guest,

I am very happy you enjoyed your stay with us and that everyone you encounter was friendly and helpful. Our goal also is to provide a clean and comfortable environment so our guest leave satisfied and will continue to return back.

Thanks,
Jaime

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these McAllen hotels
0.3 mi away
DoubleTree Suites by Hilton Hotel McAllen
0.5 mi away
Hampton Inn & Suites McAllen
0.2 mi away
Smart iStay Hotel in McAllen
Show Prices
Show Prices
Show Prices
3.0 mi away
Hawthorn Suites by Wyndham McAllen
0.7 mi away
Wingate By Wyndham McAllen
2.1 mi away
Embassy Suites by Hilton McAllen Convention Center
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn McAllen Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn McAllen Airport

Address: 617 W Expressway 83, McAllen, TX 78503-2931
Phone Number:
Region: United States > Texas > McAllen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in McAllen
#6 Business Hotel in McAllen
Price Range: £56 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn McAllen Airport 3*
Number of rooms: 104
Official Description (provided by the hotel):
Located in the Rio Grande Valley, the Hilton Garden Inn McAllen Airport hotel is just one mile from McAllen Airport (MFE) and minutes from the Foreign Trade Zone. Take advantage of our thoughtful range of amenities. Plunge into the outdoor swimming pool and relax in the whirlpool. Work out in the fitness center, or borrow a Stay Fit Kit(R) to keep fit in the privacy of your own room. Enjoy a cooked-to-order breakfast at the hotel's restaurant, the Great American Grill(R), or keep up with work in the 24-hour Business Center. Plus, use the complimentary WiFi that is available in each room. The hotel's two meeting rooms provide ample space for up to 100 guests and can be adapted to suit a range of seating styles. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travel Republic (UK), Expedia, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, getaroom.com and 5viajes2012 S.L. so you can book your Hilton Garden Inn McAllen Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen
Hilton Garden Inn McAllen Airport Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing