We were in McAllen for a wedding, and the reception was at this hotel, so it made sense to simply stay here. The rooms were pretty clean, and well maintained. The pool was very nice. The free breakfast had plenty of options. There is a lot of traffic around the hotel, but that also means there is plenty of shopping and eating also nearby.
The bed was really hard, if we were staying longer than 2 nights it might have become an issue. The checkout process was not great, the gentleman at the front desk was on the phone and had me wait for about 5 minutes before telling his friend he had to go and check someone out. In addition, I booked 4 rooms for myself and other family, and for some reason no one could give me a total price. They kept saying I had to wait until checkout. I made it clear multiple times that I was covering the rooms, but they still sent the final receipt to the wrong room. This part of my experience was probably an isolated occurrence.
In general, not a bad place, especially if you don't know your way around and want to be in the middle of things. Much of the shopping and popular dining seems to be on 10th street, so it is easy to get around. OH, and if you happen to be here, stop by the HEB Plus in Pharr...the agua fresca bar is amazing!
- Official Description (provided by the hotel):
- Smart iStay Hotel M with 191 spacious and modern rooms has been perfectly designed as the best option when traveling for leisure but also with the best technology for the business traveler. Our rooms are designed to make your stay "A World of Sensations!" Located in the heart of McAllen, just in front of the hotel, on 10th Street Avenue is “La Plaza Mall”, one of the most successful and complete shopping centers throughout the state of Texas. We also provide complimentary hotel shuttle services to the airport; we are only 5 minutes away from McAllen’s International Airport (MFE) making us an ideal location for the business traveler. Value added include Breakfast buffet, Wi-Fi throughout the hotel, local calls, parking and self-service laundry. Among tourist attractions is Quinta Mazatlan, a true oasis in the middle of the city, just two blocks from the hotel, where you can appreciate the local flora and fauna in its beautiful facility. We are sure you will enjoy the warm welcome from our bilingual staff at Smart iStay Hotel M, as well as the local attractions that McAllen, Texas has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall)
- Holiday Inn Mcallen
- Mcallen Holiday Inn
- Holiday Inn Express Mcallen
- Smart iStay Hotel In McAllen Texas