Check in went smoothly and our room was clean. Downfalls the you could not sit on the sofa in the room, it would cave into the center and you had to be helped out. The beds in the rooms are so hard that it is like sleeping on ply wood. Breakfast was horrible there was a little league baseball team staying at the hotel so when we went down to the breakfast area there was no where to sit. My husband is disabled so he had to go back to the room. There are signs all over the place that say don't take food back to the room. The gravy for the biscuits tasted like flavored water, the eggs were under cooked, and there was no bread for toast. The day of our departure it was pouring down rain so we call to ask if we could get late checkout and we were informed that if we wanted to stay past checkout time it would be a $25 charge. I have never ever been asked to pay a fee for late checkout at any hotel I have ever stayed at. I told the desk clerk that I was a Platinum Member but he indicated that did not matter that there would be a $25 fee if we stayed past noon. We will not stay at this hotel ever again.
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- Also Known As:
- Mckinney Best Western
- Best Western Plus Mckinney Inn & Suites Texas