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“Looking for Indigestion - This is the place”

Jalapeno's Mexican Grill
Ranked #128 of 288 Restaurants in McKinney
Cuisines: Southwestern, Mexican
Restaurant details
DFW
Level Contributor
96 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Looking for Indigestion - This is the place”
Reviewed 10 April 2009

Poor service, requested area away from children. Less than a minute later the same hostess placed a family with 3 children under 6 next to our table. There were less than 6 tables being occupied at the time. Poor memory or didn't listen??? Food was poor and part of the order was incorrect. We were finished with our meal before the corrected portion was brought to our table along with the check!!!! The pervasive attitude of the staff was "we don't care if you eat here or not, we are to busy visiting with friends". We assumed that some off duty staff were at another table because most of the "on-duty" staff were just having a wonderful time.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Navlinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
A TripAdvisor reviewer on Facebook
“Great for the price.”
Reviewed 14 March 2008

Great for the price.

Helpful?
1 Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
North Texas
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Jalapeno's experience”
Reviewed 3 November 2007

November 3 2007, The wait staff seemed to be poorly trained, table bussing was very slow. Not much of a crowd but 4 couples were waiting, 4 or more tables were vacant and dirty and 3 or more booths in the same condition. The food was just OK and not near as good as when first opened. The chips were mostly broken and very small like they had been removed from other tables. The enchiladas were flat and somewhat small.The beans were near soup and the ice cream machine was too warm! This restaurant and the one in Denison, Tx used to be my favorite Tex-Mex restaurants but I will have to pass on them from now on!

Helpful?
1 Thank tew45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“My favorite Mexican restaurant in Mckinney”
Reviewed 12 October 2007

Jalapenos is the best Mexican restaurant in mckinney! They have great costumer service, friendly and very nice. The food is great! And the workers are just great. I even know everyone by now and their just so nice. Great family they are. I can't wait to go back!

Helpful?
2 Thank whatsmyfav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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