We stayed here because it was recommended by a local, and needed a place to stay as our plans changed last minute. The reception staff was very professional & cleaning staff was very polite. The staff at the pool we found rude--the young woman towel attendant was taking towels back at precisely 6:30 when people were still in the pool. Her attitude was that the rules were that the towels get collected at that time no matter what,(even though people would still need them). When we checked in we were told by reception that the pool was open until 7:30 "or so." Being that it is so hot in Greece, looking forward to a dip in the pool at the end of a hot day of touring was something we looked forward to. Silly to close the pool at 6:30.
We requested beach towels for the beach & were given frayed, worn bath towels to use on the exclusive beach club down the street--it was embarrassing.
Paid for internet service but the morning of our flight it would not work so I had to use the reception's computer to check our flight status.
Apparently the Congo Palace is suffering from the economy but from our observance, it is also suffering from negligence. Would not recommend staying there.More