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“Great stopover option”

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The Westin Athens Astir Palace Beach Resort
Ranked #3 of 7 Hotels in Vouliagmeni
Certificate of Excellence
Boston, MA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great stopover option”
Reviewed 18 September 2013 via mobile

We recently stayed here on arrival into Greece before heading on to te islands as we had a long flight to Athens. The hotel was reasonably close to the airport apx a 30 euro cab ride. The setting is beautiful, the had massages, swam and enjoyed dinner on the terrace. The staff was helpful, especially with checking on and receiving and holding our luggage which was lat in transit. They were thoughtful enough to ask on check in if we wanted it delivered to our room if it came in the middle of the night or held then delivered it promptly in the morning when we called to check on it. The only negative was that an event went on until apx 3 AM. The noise was noticeable when I woke but not loud. I would stay again.

Stayed September 2013
Helpful?
Thank DougBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 20 September 2013
Dear DouqBoston;
On behalf of the entire team at the Westin Athens hotel we would like to thank you for your feedback of our hotel.
We are very happy to read that you had a renewal stay and found our staff to be helpful and proactive.
We sincerely hope to see you again soon for a longer stay this time during your next stay in Athens.
Sincerely yours,
Michael S. Metaxas
Complex General Manager
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614 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
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English first
Geneva, Switzerland
Level Contributor
97 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 September 2013

This is an upside down hotel, the reception is on the 6th floor and the rooms under. it’s a very long hotel so depending on where your room is expect to walk long corridors. The reception area is very big and has the most amazing view, the bar restaurant is on the 5th floor and again amazing view. Breakfast is on the ground floor at the beach. The breakfast is very good. The rooms are nice but the room I was in had frosted glass so if someone wanted to not disturb the other person while they got ready was difficult as the light lit up the whole room. The pool area is nice and the service at the pool bar very good. I would go back if I was in the area again.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank unally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 20 September 2013
Dear unally,
We very much appreciate you taking the time after your trip to share your feedback from your experience at our resort.
We were pleased to hear that you enjoyed the uniqness of our hotel, the lobby area, the views, the sea and pool area and the extensive breakfast selection.
We are looking forward to welcoming you back again to our beautiful property.
Sincerely yours,
Michael S. Metaxas
Complex General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto,Ontario
Level Contributor
137 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 9 September 2013

Enjoyed our relaxing three days here to unwind from NA hustle

NICE FRIENDLY STAFF Amazing view
would recommend this hotel you can walk to town 25 minutes - but take a taxi back its uphill


Desert here was expensive... !
and we didn't eat here

Room Tip: ask for a room on high floor at far end - view is better
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colmarink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 17 September 2013
Dear Colmarink;
On behalf of the entire team at the Westin Athens hotel we would like to thank you for your feedback of our hotel.
We are very happy to read that you had a renewal stay and found our staff to be friendly.
We sincerely hope to see you again soon for your next stay in Athens.
Sincerely yours,
Michael S. Metaxas
Complex General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hampshire
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 September 2013

I stayed for 4 nights at this hotel, before going on to get a cruise. The setting is undeniably beautiful and the rooms were lovely, pool superb and food good - food at the Italian restaurant in the Astir Palace section of the hotel -which is down the road a little way - was excellent. My really big gripe with this hotel was the ridiculous over pricing - nearly £7 for one of the smallest and worst cappuccinos i have ever tasted - by the pool bar - I felt obliged to give 1 euro tip - when signing it to the room. The In-room fridge was fully stocked - but....a packet of crisps - we had one each on the day of arriva - l cost us £14...and a small 250ml bottle of water was £5.50 - there were no tea or making facilities - offered in even the most humble B&B -apart from an espresso coffee maker and 2 tiny cups and 3 capsules - once you had used these you had to buy more - we ended heating the water in the espresso machine and using the glasses to have a cup of mint tea -and later Breakfast tea - once we had a jug of milk that had come with ordered room service - which we kept in the fridge. I fully appreciate that in- room bar facilities are going to be more expensive -but these prices were ridiculous and such a high premium on bottled water was not only a crime - but in a hot country it was also cruel. The hotel is built into the side of a rock and is very impressive - but the hallways were dark and gloomy - due to no natural light. The reception area was on the top floor and the bedrooms in 5 levels below - the pool and sea at basement level (6 down) meant that although it had plenty of seating - you only went up there to arrive or leave or go to the other Astir Palace part. The reception area there was far more welcoming and friendly - with a bar and a piano - in hindsight we wish we had stayed there. It probably did not help that our neighbours had a massive falling out over one of them having an affair - which they loudly shouted about to each other, with swearing and slapping - and then after a day of arguing made up and we then had to listen to their very noisy *make-up* sex!! Reading this back it is rather a negative review - on what is a hotel in a lovely setting - which if you are rich enough or eager enough to pay the prices -would no doubt be a lovely holiday. We are not mean people -and have stayed in many high quality hotels - but the pricing at this hotel is just so expensive -that it did affect our stay and subsequent opinion of this hotel and I would consequently probably not stay there again - even if I won the lottery! The staff were all polite and the porters very helpful -when our pre-booked transport did not turn up -but we did feel a little like we were clogging up the wheels of an otherwise very efficiently run reception.

  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank allypal7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 17 September 2013
Dear allypal7;
We very much appreciate you taking the time after your trip to share your feedback from your experience at our resort.
Every observation is extremely valuable and helpful to us, in our continued objective to strive for excellence in all areas of the hotel.
We were pleased to hear that you enjoyed hotel’s location, the comfort of your room, the pool and the food quality.
On the other hand we were very disappointed to read that we have failed to meet your expectations during your recent stay in certain areas. Also, I was very disappointment to read about your experience with your loud neighbours.
Concerning your comments on our pricing policy I would like to respectfully inform you that our prices are competitive with other hotels in the same category with us.
Despite your recent experience, we appreciate that you will give us the chance to restore your trust in our services and give us the pleasure of welcoming you back at the Westin hotel for a longer stay this time.
Sincerely yours,
Michael S. Metaxas
Complex General
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 September 2013

My husband is SPG Platinum and we requested a suite upgrade. Upon arrival it was not available and I was not happy. However, the very kind receptionist found us a suite for the next day. It gave us room and allowed for our child to be in the living room without waking us in the am. This made the world of difference to a good vacation. The bathroom was huge and luxurious and the hairdryer worked very well. We were happy with the breakfast and loved the Greek salad at the pool each day. We ate at the Taverna one night and it was also very good. We found the staff to be courteous and professional and we had no issues with the service.
The gym is too small. There is barely room for two people to use weights at the same time. The gym needs more equipment and a nicer and larger space. It would be useful to have a small shop on site with some basics and actually more would be appreciated as shopping is far away. Most importantly, a better solution is needed for laundry. I was told there is no bundle service that picks up or self service laundry close by. We work out daily and it was 20 euros each day per person to have workout wear washed. We were on vacation for 3 weeks and we could easily have spent 1000 euros doing laundry there--not a practical solution. There were many families traveling for a long period of time staying at the property. A reasonable laundry solution would be much appreciated. We enjoyed our visit so much we hope to return for about 2 weeks next summer. Hope you can come up with a laundry solution by then.

Room Tip: I was told all the rooms are the same and they all face the sea.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 8 September 2013
Dear Justine W,
Thank you for your feedback and for taking the time to post your comments from your recent experience at The Westin Athens hotel.
In our attempt to improve this resort, we surely value all the feedback we can get from our guests; and I can reassure you that your comments will be well taken into consideration.
We were very pleased to read that you were satisfied with the comfort of your room, the hotel’s location and you managed to enjoy our facilities and outlets.
We sincerely hope to welcome you again for your next stay in Athens.
Sincerely yours,
Michael S. Metaxas
Complex General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KSA
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 September 2013

the hotel is a good place to relax, they can guide you to very good restaurants.

Although, they do miss some points here and there but over all they are acceptable.

what i didn't like in this hotel 2 things:
1. the breakfast can be better, they might get an assistance from W hotels.
2. the GYM is exterimly small, i might say that the machines i got in my home are more than what this hotel got... in another words they got huge empty spaces they can develop a very descint GYM

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Badr A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 6 September 2013
Dear Badr A,
We very much appreciate you taking the time after your trip to share your feedback from your experience at our resort.
Every observation is extremely valuable and helpful to us, in our continued objective to strive for excellence in all areas of the hotel.
I was very surprised to read that you found our Gym too small and that our extensive breakfast selection needs improvement and I was sorry to realize that you have mix feelings about our hotel.
We certainly hope to welcome you back again to our beautiful property during your next visit to Athens.
Sincerely yours,
Michael S. Metaxas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandton, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 September 2013

The Resort was the perfect welcome to Greece. We spent our first few nights here after a long overnight trip, and transfer via Istanbul, with our two young children. We arrived early in the morning (about 4 hours before our rooms were ready). Without any fuss or hassle, a very late breakfast was quickly organised and a twin room made available for us in the interim; so that we could acclimatise, refresh and relax after our flight. The hotel is perfectly positioned on a beautiful peninsula with its own private and secluded beach. The views are equally amazing from everywhere: the rooms, the breakfast area, the bar area, the hotel's Taverna 37 (where the food and service is equally impressive), the pool etc. The Resort has everything for all types and ages and is an easy and scenic drive from Athens. It has all the various usual amenities for a hotel of this standard. The rooms are large and very comfortable. One of the rooms we stayed in on the third floor had its bathroom and bath overlooking the peninsula. We found the staff generally very friendly and efficient and especially Elisávet in the breakfast room. She was a perfect host, friendly, accommodating and very helpful; especially in meeting our youngest daughters ever changing strange breakfast requests. We loved our time here and highly recommend the Resort.

Room Tip: The higher-up the better. Rooms with views over the Resort's beach onwards towards Athens are...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westin_mgt, General Manager at The Westin Athens Astir Palace Beach Resort, responded to this review, 8 September 2013
Dear Greg A;
On behalf of the entire team at the Westin Athens hotel we would like to thank you for your feedback of our hotel.
We are very happy that you enjoyed all elements of your stay and found our staff to be attentive and friendly.
We are always delighted to receive such wonderful reviews. We sincerely hope to see you again soon for your next stay in Athens.
Sincerely yours,
Michael S. Metaxas
Complex General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Athens Astir Palace Beach Resort

Property: The Westin Athens Astir Palace Beach Resort
Address: 40 Apollonos, Vouliagmeni 166 71, Greece (Formerly Astir Palace Vouliagmeni)
Region: Greece > Attica > East Attica Region > Vouliagmeni
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Vouliagmeni
#3 Luxury Hotel in Vouliagmeni
#4 Business Hotel in Vouliagmeni
#5 Family Hotel in Vouliagmeni
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Westin Athens Astir Palace Beach Resort 5*
Number of rooms: 159
Reservation Options:
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Also Known As:
The Westin Athens Astir Palace Beach Hotel Vouliagmeni
Westin Athens
Westin Vouliagmeni
The Westin Athens Astir Palace Beach Resort Greece/Vouliagmeni

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